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Customer Ratings & Reviews

$99.95
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Comp. Value: $129.95

Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,557 reviews
  • Rated 4 out of 5 stars

    Grandma approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 93 year old grandmother who always complains of having to reheat her coffee and tea. After the initial set up help with temperature settings and showing her who to wash and charge the cup she has really enjoyed it and used the cup daily. The only thing negative we would have to say about the cup is the slightly heavy weight. Otherwise an awesome product!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mother's day gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mom on mother's day. She's a big coffee drinker and I thought she would like to have something that keeps her coffee warm. The included saucer is a plugged in charger that will charge the cup each time you set it down. She likes it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Capacity

    Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my coffee at a nice temperature but only holds about 6 ounces. Also if you take your time to drink it (which I do and is why I needed something to keep it hot) it gets a weird film on top, almost like it’s curdled. Not a huge fan, feel better off using my yeti.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    It's awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. App is simple to set up and use as well. Keep the coffee perfectly warm for hours.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jared, thanks for leaving a review! We’re happy to hear you’ve been enjoying your perfect temperature in your Ember! Ember

  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    Good deal easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but beautiful and elegant. Never worry about reheating your tea or coffee again

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Devo, thanks for leaving a review! We're happy to hear you've been loving your Ember and no longer need to reheat your tea or coffee - we appreciate your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the mug. She uses it at work and her coffee or tea stays hot for hours

    I would recommend this to a friend
  • Cons mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Small heated cup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Very Small cup. I Recommend the larger cup, although its expensive for only a few oz.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So so happy with this gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mother in law and absolutely love it so much, she said it was the best Christmas gift ever which I agree because I use it when she isn’t home and I love it, I hope I win the $400 so I can buy one for me

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Read relax and drink hot coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this mug. She likes to relax and read while she sips coffee and this keeps her coffee or tea warm for a good hour or so she can enjoy reading and a hot drink. Your ideal temp is easy to set via the app.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT product and GREAT gift!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these mugs, 1 for my wife and one for my mother (I don't drink coffee. Both have indicated that they love them. They do require you to get the phone app both that was easy. I battery life is only rated at 1.5 hours but I understand that Ember has come out with a new model with a longer batter life. (I use it to keep my hot chocolate warm as I drink it!!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It keep my Drink warm and very easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    the perfect temperature coffee, always

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is perfect for people who like to take their time and enjoy their coffee, but hate Luke warm/cold coffee. This is especially nice to have for long periods of studying. I would recommend the larger size though, and think it would be well worth the price ( 10 oz just isn't enough in one sitting). Also, the off base battery life is shorter than expected, but sufficient. The app is super easy.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi holly, thanks for leaving a review! We're happy to hear you've been enjoying your Ember so far and appreciate your feedback about size and battery life as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amanda

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Battery only hold for 1 hr. But on the charging port. It stay hot. Awesome app

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Amanda, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The perfect mug

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect mug the most avid coffee enjoyers and the occasional drinkers! It keeps my coffee warm all morning long at the temperature it came out of the pot. Cannot recommend enough

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Consider your consumption

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of quality I have no issues with it at all. If you only drink one cup a day and have a lot of room on your counter to charge it every day and you want a mug that will keep your coffee hot this mug is for you

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great, Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Count me responsible for 8 happy sippers. Bought this for my daughter and her WFH office. She had 2 friends that wanted to details. All were happy, so I gave 4 of my employees this for the holidays. My daughter then got me one for my home office. There as infectious as Omicron, but everyone likes it. Way more useful than you might initially think. WFH, travel, camping.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps coffee warm, and mom energized.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my mother a couple years ago, she loves it. She used to complain about waking up and having her coffee, and never finishing it because it got cold while she got ready. This literally takes care of that issue. She isn’t the most tech savvy, but she uses the app just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Warm feelings every sip of the way!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Don’t need anymore disposable cups, even better I don’t need to rush to drink my coffee! I can relax and enjoy my warm cup of coffee every sip of the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Birthday Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in meetings all day long and this ensures that I always have a warm cup of coffee or tea close at hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A gift for a picky Dad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for my son’s Dad, who is not easy to buy gifts. This mug completely won him over. He loves it! Sends our son pics of the app telling him his coffee has reached the desired temperature. There will be no end to his diva mentality now…no other mug will suffice. It’s easy to work with as long as you can follow directions! Hand wash only.

    I would recommend this to a friend