Customer Ratings & Reviews
- Model:
- CM191002US
- |
- SKU:
- 10851355
Customer reviews
Rating 4.5 out of 5 stars with 1557 reviews
(1,557 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Rated 4 out of 5 stars
It does what it say, keeps the coffee hot.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put this under a "I never knew I wanted one" category. I bought it on a whim because I had some rewards saved up and decided something frivolous might be good. I really only like hot coffee so tend to guzzle it before it even gets warm. This does exactly as advertised, keeps it hot. So I find myself sipping not guzzling.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Wish the battery lasted longer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mug, it keeps my coffee nice and toasty. The only reason it’s not a 5 star is even though it says it has an hour and half battery life that doesn’t seem to be the case, the battery will last maybe 20 minutes. About the time it take for me to drink a cup. I’ll drink a cup and then go to get another cup and it says it has low battery and I’ll have to charge it.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jose, thanks for leaving a review and sharing this! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please reach out to us at support@ember.com so we can help!
- Pros mentioned:Design
Rated 5 out of 5 stars
Great Improvement Over Prior Version
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the original Ember mug which was a game changer for a heavy coffee drinker like me. Only complaint for the prior version was the coating which eventually started peeling, which is why I purchased a new one as a replacement. Now with the bare metal design, this peeling no longer an issue. Bought one for myself and one as a gift. No regrets.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 3 out of 5 stars
great for a cup or 2
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.honestly a very neat way to keep your hot liquid nice and warm for a while. Sadly the only downside is the fact that the battery life seems to dwindle more and more after uses. It dies faster than I can finish my 2-3 cup. Impressive yes but i like to enjoy my coffee. Not drink it quick. Over all, an interesting item.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Works really well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my coffee drinker husband. He loves morning coffee but drinks it really slowly. Often 3/4 or 1/2 his coffee was wasted as he didn't want to reheat it over and over to finish it. Now he has enough time to finish the whole cup and he gets to enjoy it at the exact temperature he'd prefer. Only down side is that it is hand wash only, which is obvious since it essentially plugs in.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review and sharing this feedback! We're glad to hear your husband has been enjoying his Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Stylish and works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stylish mug keeps coffee at the perfect temperature! Only downfall- we need a second base so the mug can go to the office and stay charged so we don’t need to haul the base from home to use it!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Great Product for Coffee and Tea Enthusiasts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a gift for someone and they now use it almost every day. It keeps whatever you are drinking at a very stable temperature. The only issue that this product might have is the battery life, but if you keep it on the charging pad at least some of the time you will not face any issues.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Wonderful mug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this mug as a gift for my dad and he absolutely loves it. It does a great job at keeping his coffee warm. The only thing I would change is that I wish it could come with a lid to make it easier to carry when full of hot liquid.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Overall performance, Temperature control
Rated 5 out of 5 stars
Mug love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mug is wonderful! It is the best mug for anyone who enjoys hot drinks.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Ease of useCons mentioned:Size
Rated 4 out of 5 stars
Nice product but pricey
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as is. Easy to use app. A bit pricey though for 10ml mug.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Ediboy, thanks for leaving a review! We're happy to hear you've been enjoying your Ember and appreciate your feedback about price as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great Mug
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this mug for a while now and it really is great. I wouldn't recommend it if you use a lot of cream and sugar if you're the type of person that lets your coffee sit around - as with other warmers it causes that "skin" to form at the top... but with black coffee or tea with no cream it is great.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Design, Temperature control
Rated 5 out of 5 stars
Great!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug. Very sleek design and keeps coffee warm.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great mug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying this mug, as it keeps my coffee warm. Plus, the mug and coaster look lovely on my desk.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Gold
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Excellent but it takes too long to recharge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this. I'm a slow coffee drinker and frequently my coffee would get cold by the time I finish my cup. This solves the problem for me and is near perfect. The only issue is that it takes a long time to recharge. Oh, and the cost is ridiculous. However, I'm a sucker for items that solve life's little annoyances.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Perfect for My Desk!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and use it daily. Perfect solution for keeping coffee hot at the desk. I get so busy and sidetracked at times, its great that it keep it my favorite temp during my busy moments.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Gold
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Ember mug review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug has helped to not only make my morning better but by making my cappuccino hour better. Ember keeps my coffee to my preferred temperature and keeps there till the very last drop. No more cold coffee after 10-15 minutes; and the coffee does not get the burnt taste that it gets when leaving it in the coffee pot. This mug was definitely worth the investment
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're happy to hear you've been enjoying your Ember and can take your time drinking your coffee at your perfect temperature - thank you for your support!
- Pros mentioned:Temperature control
Rated 4 out of 5 stars
Nice product, works well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was gift for my wife. She loves it. It gets used every day in her office. It keeps her coffee piping hot, sitting on the charging plate. When used on the couch, reading a book... It lasts just long enough to enjoy a cup or two. I think she programmed it once, and it's worked fine ever since. But, it's expensive. I don't understand why so much.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi JonJ, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember Mug so far and appreciate your feedback in regard to price as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Can’t live without
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is everything that it says it is this cup is so amazing keeps everything warm and I loved it so much that I gave them as gifts at the office
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
It just works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying countless cup warmers from various companies, which never really worked, i was happy to see something like this. Works as intended. My coffee never gets cold. Definitely worth the money
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Ember mug
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As an office worker, this product is a must. Keeps my coffee warm all day!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend









