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Customer Ratings & Reviews

$99.95
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Comp. Value: $129.95

Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,557 reviews
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! No cold coffee again. Very useful and easy to use.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Patrick, thanks for leaving a review! We're happy to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    App is a little glitchy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this in the winter for keeping coffee, tea, and cuder warm. The app is a little glitchy amd wont always connect with my phone. That is the only reason I removed a star.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps the drink at a perfect temperature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She loves hot drinks, but the tumblers usually keep the drinks too hot for a long time and regular ceramic mugs do not keep the drinks hot enough. This is perfect for her because she can keep it on her desk as she works and keeps the drink at the perfect temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my huband who was always microwaving his coffe to warm it up. He really likes this mug and had no trouble using the app to increase the temperature.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    No more cold coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice solution to a problem I didn't know I had. I like not having to deal with cold coffee anymore. After washing and charging the mug, there's a small ring of water on the charger base no matter how carefully we wash and dry it. Hopefully, this won't cause any issues with the life of the mug.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug. Thank you for the feedback! We can recommend placing the mug with the gold rings face down on a dry towel or allowing it to airdry for 15-20 minutes to allow it to fully dry - we appreciate your support! Ember

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome present

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and it work great and is very easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ember heated cup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the cup is not on the heating element, then it remains the right temperature for about 75 minutes. Otherwise it it not very different from the old fashioned plate warmer for regular ceramic cups that is switched on and off but the cup needs to be on the plate to keep its temperature. This Ember cup is not dishwasher safe.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Mariola, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Gift for my wife. She wouldn't part with it now.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Ember Temperature Control Smart Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, I love it. I haven't had the time to play w the app and figure it all out yet. so far, so good though. I find that it keeps my coffee warm but not hot. I am guessing there's a way for me to adjust the temp using the app. I just haven't had the time to play with it yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best mug ever!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug outlasts your back-to-back meetings! No more ending your conference calls and going back to a cold cup of coffee. Easy to clean, maintain and charge. Have had this mug for 5 months now with daily use and have not encountered any problems whatsoever. Love this mug!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Work from home best friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value. I work from home and love my Ember mug. I had the first version and it lasted me for roughly 3 1/2 years, it was time to upgrade and the copper V2 edition is sweet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heated Cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Heated cup for coffee. It is fantastic. It is a little heavy if purchasing for and elderly person…!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup at fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to have fixed the battery issue, and it has great app integration. We had the original thermos woth the plastic lid that melted. This is great. It keeps my wife’s focce and tea at the right temp, and doesnt doe in 30 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great for coffee lovers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive mug for sure but if you're someone like me that drinks coffee all day long then this is a nice to have. Keeps drinks nice and hot! Quality of the product is too notch.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    A must for coffee drinkers

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for someone who loves hot drinks but takes too long to finish them. It keeps the drink warm to a preferred temperature and you can personalize the light to your favorite color

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth having to hand wash.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, but this has been great. It keeps my drink warm all morning, and even remembers my preferred temperature when I don't have the blue tooth on. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great, keeps my coffee at the exact temperature I like until it’s gone

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Bought 5 more Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing no more reheating my coffee in microwave

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Absolutely Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an absolutely amazing cup for every perfect sip. i love it, didn't know why i didn't get this any sooner. always finish the last sip before battery runs out, makes it even that much better. every hot beverage drinker should have one, this would make a perfect gift for all coffee & tea lovers.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Love it!

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing this mug because they are just that great! I’ve had my first one for a couple of years and it’s going strong, this time i’m gifting one.

    I would recommend this to a friend