Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $90.97
The comparable value price is $129.95

Customer reviews

Rating 4.5 out of 5 stars with 1550 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,550 reviews
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Sizing a little misleading

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but wish I had bought the larger one.. it says 10iz, but 10 takes to rim, so really only holds 8 comfortably.. it does keep coffee warm - so it does its specific job..

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    great concept!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee mug is a great concept! Something that keeps the coffee or tea warm for a longer period of time using a battery. I got this for my wife and she loves it. She drinks coffee more slowly than I do so hers always went cold and she'd have to microwave the same cup at least twice. Not anymore! Cons are that it's a bit heavy and quite expensive.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi FrankCastle, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember and appreciate your feedback regarding the weight and price as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really keeps your drinks warm. So far no issues with the mug or app. The deal price was definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Love it. Works like a charm!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Keeps my coffee hot. Has been for the last year with out fail. Now definitely will buy silicone spoons for the next one becaude it now has some bad stir lines.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Size

    Rated 4 out of 5 stars

    Nice mug to keep things warm

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is great to keep things warm. It doesn’t seem to hold a charge as long as it says—maybe good for two mugfuls before recharging. Also consider getting the 14 oz. The 10 oz may be a bit small, depending on how much a person usually drinks

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Bluetooth connectivity

    Rated 4 out of 5 stars

    App is a little glitchy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this in the winter for keeping coffee, tea, and cuder warm. The app is a little glitchy amd wont always connect with my phone. That is the only reason I removed a star.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Hot Coffee!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is wonderful! It keeps my coffee/tea so hot for a long period of time. I do wish there was a size between this mug and the travel size mug. And, it’s a bit heavier than a normal mug. Overall, I would definitely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it four stars because number one I didn’t want to download the app. Never too it doesn’t hold that much. It’s one cup that’s it But oh, what a relief it is to have a nice warm cup of coffee .

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    I LOVE my Ember mugs!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one as a gift and oh wow! I love that my last sip of coffee is as hot as my first. I drank out of it every day. It lasted for years! Their customer service is TOP NOTCH. I wish every company and product were as good as this one!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    Love this well built and designed mug!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug. Finally I can have my hot coffee until the last drop . This mug is very well made. The sleek minimalist design is appealing which almost reminds me of a product apple would design . The app is also easy to use to program the temperature according to how hot you like your coffee or tea.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect temperature

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having my coffee stay the same temperature to the last sip. I also purchased the lid for the cup.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Louise, as haters of cold coffee, we couldn't agree more and are happy to hear you are enjoying every sip at your perfect temperature. Thanks for your feedback and support! Ember

  • Pros mentioned:
    Quality, Temperature control

    Rated 4 out of 5 stars

    Excellent build quality, accurate temp control

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cup works great, heats up quick, and keeps accurate temperature. Build materials are premium. The app doesn't connect all the time, even though is not required, unless you want to set the temperature to a new value.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!! Just wow! every coffee drinker needs this. Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    An Everyday Essential!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ember mug has quickly become the only mug I use. It has the feel of a conventional mug, but the technology inside keeps my morning coffee perfectly heated to the final sip. The app was easy to install and synchronized, but honestly, once I set the mug to my desired temperature, I haven’t used it. I would recommend this mug for anyone who looks forward to their coffee every morning like me.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      We're glad to hear that, thank you! Ember

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Heated mug with class

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee mug. I bought this because I’m always getting busy at school and forget my coffee until it’s cold. There is a bit of a learning curve and the instructions aren’t great, but after a bit of trial and error I got it down. If I did it over again, I’d opt for the 14 oz. mug instead of the 10. My Keurig is set for 10 oz servings and it fills the Ember mug pretty close to the top which makes it too easy to spill if you arent super careful. All in all, I would recommend getting one, regardless of size.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice purchase. I like the app but wish the temperature and battery life were on the same page. 145F temp is good for me, just right that it doesn’t burn. I keep the charger in my office and charge the mug overnight. In morning charge lasts 2-3 cups.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you so much for writing a review! We're so happy to hear you've been enjoying your Ember! We also appreciate your feedback and will pass this along to our team as we continue to improve! Ember

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great for your new working from home lifestyle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug has earned a spot on my work from home desk because of its set it and forget it and ease of use. The mug is on the smaller side with only 10oz but works as advertised. The max temperature the mug can maintain is 145 so if you like your drinks scalding hot this may not be the mug for you.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please reach out to us directly at [email protected] so we can assist you further! Ember

  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    My Coffe

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , good quality exact what I needed in the mornings.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Hot coffee

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent does exactly what I was advertised and I wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My EMBER!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a MUST for every HOT tea/coffee drinker! It's a perfect office gift.

    I would recommend this to a friend