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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1554 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,554 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the weight of the cup and the thin lip. It works as advertised and keeps my coffee perfectly warm.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Very helpful. Coffees at the perfect temperature

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Microsoft Teams best friend.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to allow coffees to stay hot. While working and talking calls sometimes you just dont get to drink it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jonah, thanks for sharing this! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip, especially during work - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice product for winter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps drink warm but battery dies so quick. It's not going to last that long so I have to keep charging after one use.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Arichan, thanks for leaving a review! We're glad to hear you’ve been enjoying your Ember so far and appreciate the feedback about battery life. This can depend on a number of different factors, but if you feel your battery is draining faster than normal, please reach out to us at support@ember.com so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great time for a gift or your own use for hot coffee,tea or chocolate

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Gift for my husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this one. You can have your tea coffee water anything hot as it never gets cold. Also you can adjust the temp according to you.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Nice, but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, if you are a coffee lover, or just about anything you drink and wanna keep it at a certain temp, go for it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi UserY, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee always warm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee hot when I’m running around at work.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason not 5 stars is the battery only lasts a couple hours

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup does exactly what it advertises. Keeps my coffee at exactly the temperature I request.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can enjoy my hot beverage slowly without having it become cold.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Christmas gift win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised! Perfect for long zoom meetings when getting up to microwave your caffeine addiction is too disruptive

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember, especially during those longer zoom calls - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this - works as advertised / good battery life and easy operation

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coolest hot cup EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Surpassed my expectations and I strongly recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and keeps my drink hot and ready!! Worth the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my coffee cup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee cup. Works perfect and definitely will keep you with a warm cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the home office! Keeps coffee warm all day long. Copper paint chips easily.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Ember Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mug for keeping your beverages warm! I only wish I purchased the larger version!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite convenient in everyway,..! Any drink is kept warm/hot depending on your temperature preference..!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Cardilene, thanks for sharing this with us! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support! Ember

  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace my original Ember mug purchased over five years ago.

    I would recommend this to a friend