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Customer Ratings & Reviews

$139.99
Save $9.96
Comp. Value: $149.95

Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

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    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,300 reviews
  • Rated 2 out of 5 stars

    Horrible mug for Android users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when connected. Ember has to fix its connection issues with Android. I had to reset the connection everyday and sometimes in-between each cup. This is unacceptable for how much the mug costs. The app rating on play store is 1.8 stars, ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cup warming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great I'm using every day, liked very much drink coffee

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does kept my hot beverages hot, but if you uses cream it does make the cream curdle if you let the coffee seat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my Wife since she is always re-heating her coffee. She loves it! She says it stays at a perfect temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep your drink warm/hot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. No need the reheat your drink or worry about it getting cold. Maintains temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistent temp no matter how often I’m interrupt!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 14 oz capacity! Wish the travel mug was at least 20 oz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee mug

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool mug use it almost daily would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember - Temperature Control Smart Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice to be able to keep your coffee or tea at the temperature you want for as long as you want. Product is on the pricey side but I think worth it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi BobS, thanks for sharing this with us! We're happy to hear you've been enjoying coffee and tea in your Ember Mug so far - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Best mug I've purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, the app is easy to navigate and use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works as advertised, dies quickly though.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the capability of keeping your drink extremely hot, like undrinkably hot. Not in a bad way just very hot. Unfortunately that comes at the cost of a very very short battery life for the best value you need to use the charging plate as a coaster consistently.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hello, thank for taking the time to review our product. We understand the frustration when your drink is not set at the perfect temperature. That said, the mug does adjust temperature from 120 F to 145F. Out of the box the mug is set to 135F and if that temperature is too hot, we recommend using the app to reduce the set temperature. Similarly you should expect that the battery last around 80 min. If you are not experiencing a battery life close to that number please reach out to us at support@ember.com so we can better assist you! Ember

  • Rated 5 out of 5 stars

    Great smart mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! Keeps my tea at perfect temperature! ITs not too heavy either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, keeps my coffee at the temperature I love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it. Changes the whole coffee game. Good bye cold coffee! I thought it was gimmicky - but I'm sold on it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for coffee/tea drinkers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!!! This mug is a game changer. A must have for those who love to keep their drinks hot and get distracted a lot. Never heat your coffee up in the microwave again.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Cyoung, thanks for leaving a review and sharing this! We’re glad to hear you’ve been enjoying your Ember! Ember

  • Rated 5 out of 5 stars

    Coffee = Happiness

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but worth it! This mug is amazing! It keeps my coffee warm for at least an hour and it my favorite way to start the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd Ember...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ember Cup, this one's better in that it's 14 oz so I can easily fit 12 oz coffee with creamer, etc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gimmicky tech mug

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is really overrated. I love how you have to remember to charge it fully after every use! It’s annoying. Oh and the battery barely lasts for a single use… I knew this was a gimmicky purchase but the tech is not good enough

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Thank you for this feedback! The 14oz mug has a battery life of 80 minutes and we would be happy to provide some tips to increase this battery life.
      We recommend using the charging coaster while enjoying your beverage, which allows the battery to be maintained while heating. We also recommend the Sliding Lids for the 14oz mug as this allows for an extended battery experience as well.
      If you are looking for a longer battery, our Travel Mugs and new Tumbler have a 3 hour battery life and the Tumbler has an increase capacity of 16oz! Ember

  • Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Ember mug. I'm a slow coffee drinker and it is so nice to have it warm while I take my time and enjoy HOT coffee,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little Black Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Keeps my Java just at the right temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mug! Keeps my coffee the perfect temperature. App is super easy to use to adjust settings. Best investment ever!

    I would recommend this to a friend