Customer Ratings & Reviews

Bought it for my husband. He seems to love it since he drinks several cups of coffee a day

Keeps my tea hot even after I have left it on the counter for a while.

Works fantastic for my father in law who works long days at the office

I've purchased several Ember mugs over the last 2 years and really liked the mug and how it kept my tea hot for a long period of time. But inevitably, as with any technology driven product, you will run into issues and when that happens, their customer support is frustratingly slow to respond. I ran into an issue with the charging coaster. It took their customer support 2 weeks just to get back to me and request serial number and photos, and after quickly providing that information to them, it took another two weeks for them to request the same information from me again and finally a month after that for them to offer to send a replacement coaster. It's really a shame that Ember doesn't seem to understand the importance of providing great customer support especially considering the price point for their products. They have forever lost a loyal customer in me, as I will never purchase another Ember product if I can't count on timely, effective responses from Customer Service.

I gifted this to my partner for Christmas and he absolutely loves it.

Love the Ember Mug! We bought our parents mugs for Christmas gifts.

Got for my mom, she absolutely loves it! Showed it off to all her co-workers who also wanted one.

This is an expensive mug but works well. It keeps your beverage at the temp you want for an hour or so. The app is so bad that it makes the mug almost unusable. If they fix the app the Ember mug would make a nice gift. Wait until Ember fixes that

Love it!!!!! Keeps perfect temperature. Great for the office

I have had the previous model for two years and I absolutely love them. This one stays hot longer and I really like that. I use it every morning.

Enjoy having the option of having hot coffee for hours.

I love my Ember mug! Last sip is just as hot as the first!!

I gave this mug as a gift and they loved it! Now I want one.

It was a perfect gift for my mom. I really like the white color.

great luxury gift for my wife who like to sip hot tea slowly

No more cold bottom of the cup. Taste fresh to the last drop.

Good product. Good price. Good quality. Great for coffee.

It was bought for a Christmas gift and she really likes it

Love this mug! It is easy to set up and use with the app.

I use this everyday. I pour a cup of coffee and a little milk and set the temp from my phone. It stays hot as long as I need it to.