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Customer Ratings & Reviews

$149.95

Customer reviews

Rating 4.5 out of 5 stars with 2304 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,304 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little costly, but worth it. Now I never have to worry of my tea or coffee going cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without it for my morning joe. Keeps it hot while I sip and read the news.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas gift to give anybody. I even have a temperature now I want my coffee now it’s 129 degrees lol. I love this

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly how advertised. Keeps drinks warm. One downside is that the battery runs out quickly. Orher then that product is good.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Smart Mug!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would simply state it works as advertised. The mug keeps your liquid warm down to the last drop. The con for me is the price; a little steep for a mug. Even if it is a smart mug.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mug stopped working after 12 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ember mug stopped charging and working after about 12 months. Luckily, I had Total Best Buy Protection, which replaced the product. The only surprise was a $29 deductible, I didn’t realize that was part of the plan. In hindsight, I might’ve tried the manufacturer’s warranty first, since that would’ve likely been free. Still, the replacement process at Best Buy was quick and hassle-free, and paying $29 was much better than buying a new mug at full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my wife she keeps it in her office and loves it. Says her coffee is always the perfect temperature

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect gift for coffee loving wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Mug - Sets and holds the temperature of hot liquids really well. I set my coffee for 126F (52c) and it's at a good drinking temperature without getting colder. Good for all day sipping. - The mug doesn't get too hot. It'll get warm but definitely no where what I would expect. - The handle feels nice and I can slip 3 fingers in there. The edge is sharp but definitely not something to worry about and adds a bit of class to the presentation. I like the handle. - The mug fits perfectly on the coaster so there's no guessing where it needs to be placed to charge.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Trex, thanks for leaving a detailed review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fantastic for slow coffee drinkers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a present for my husband for Christmas. He loves how he can take his time drinking coffee and it will stay hot for a long time. Only thing is you must charge it every night.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for keeping your coffee warm while at the office or home.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The item you didn’t know you needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the suggestion of my daughter, I got this for all my adult kids, myself, my sister, and my husband for Christmas. I would’ve considered it a frivolous purchase. It is not. It keeps your coffee nice and warm the whole time you don’t think you need it, but you do. The only thing I can’t speak of is how long it lasts. I also had to buy another charger and that was worth it too, just to have one upstairs and downstairs. Until you have one, you just don’t know. It’s like when the microwave came out.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Replacement for a 10 oz mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a replacement for a 10 oz mug I purchased 2 years ago. I always felt it was a little too small for my coffee consumption. It works a advertised, but since I take my coffee with milk, the heat makes it form a skin which is disagreeable, but not the fault of the mug. I have used this recently with tea (no milk) to get me out of a cold and it has been great at keeping the temperature hot enough to soothe my throat. Hope to buy a travel mug when they are on sale, those things are expensive!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Extremely useful at work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one better than the regular ember mug which is around 10 oz. Honestly, if you work at an office or work from home, this is a must. Helps keep that coffee warm so you can be as productive and efficient as you need to be.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're so glad to hear you've been enjoying your Ember at the perfect temperature down to the last drop and that it's become a staple during your work days! If you ever have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee Mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does really keep the coffee hotter for a long time. It really works.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Enjoy your last drop of coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug. I bought one first for my wife then ended up purchasing one for myself. When you get this mug, you will ask yourself why no one else thought of this idea in the past. It is a little pricey (I think the 14 oz should cost $99 at max).

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Troy, thanks for leaving a review! We're glad to hear you and your wife have been enjoying your Ember Mugs and appreciate your feedback about price as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great mug but not very durable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 5 of these mugs and they are great for about the first year. A couple of them didnt last that long and I had to submit a warranty claim. Ember was good about the replacements but they have also deteriorated quickly. We do use them daily.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant finally come back to my coffee after working and its still hot. The best part is that I can set the temp I want with my phone ahead of time to make sure I get the hot coffee I am expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife as a mother's day gift. She has a habit of leaving lukewarm tea all over the house. She loves it and it prevents her from nuking her tea in the microwave every 30 minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    False advertising mug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on the fence with buying this cup since paying $150 for a heated mug was a bit much for me. But I ended up buying it on Black Friday for $99. First thing first with this mug, it feels cheap sadly. The bottom of the mug feels and looks like all their money went to that rather than building a mug that feels good. It is like they slapped a 99 cent plastic kids mug onto a heating disc. Second thing, the heat is 100% controlled via an app. Which is fine I suppose, but it would have been nice to be able to control it on the mug too, especially for this price. Next which is my biggest complaint is the misleading information for the mug, this mug is NOT 14oz at least not in the sense you can put 14oz of liquid in and be able to drink from it. 14oz is literally with the liquid on the verge of overflowing from the cup. You can put exactly 10oz of liquid in to be able to drink from it. Even 12oz is too much. Lastly overall thoughts and such....well unless you're sipping your coffee over 3hrs this mug is a novelty item. The travel mug one I can sort of understand the use. My advice is if you're wanting to throw $150 at something stupid, pick something else...literally anything else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Golden temprature for a long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very usefull but a bit expensive. I enjoy drink at golden temptature while I am playing video game. I don’t have to worry about my drink getting cold.

    I would recommend this to a friend