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Customer Ratings & Reviews

Your price for this item is $104.97
The comparable value price is $149.95

Customer reviews

Rating 4.5 out of 5 stars with 2294 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,294 reviews
  • Rated 5 out of 5 stars

    Awesome coffee mug and great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent and great size for coffee to stay warm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps my coffee just right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Ember served well for years and I hope this one will also I like my coffee hot to the last drop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The item you didn’t know you needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the suggestion of my daughter, I got this for all my adult kids, myself, my sister, and my husband for Christmas. I would’ve considered it a frivolous purchase. It is not. It keeps your coffee nice and warm the whole time you don’t think you need it, but you do. The only thing I can’t speak of is how long it lasts. I also had to buy another charger and that was worth it too, just to have one upstairs and downstairs. Until you have one, you just don’t know. It’s like when the microwave came out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for a 10 oz mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a replacement for a 10 oz mug I purchased 2 years ago. I always felt it was a little too small for my coffee consumption. It works a advertised, but since I take my coffee with milk, the heat makes it form a skin which is disagreeable, but not the fault of the mug. I have used this recently with tea (no milk) to get me out of a cold and it has been great at keeping the temperature hot enough to soothe my throat. Hope to buy a travel mug when they are on sale, those things are expensive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot cup of happiness

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome self regulating mug keeps your warm drinks warm to temp you like for a long time. Well worth it wish it came with two charging coasters. App makes easy setup and pushes out firmware updates to yes a mug.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smart Mug!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would simply state it works as advertised. The mug keeps your liquid warm down to the last drop. The con for me is the price; a little steep for a mug. Even if it is a smart mug.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t count on using it for more than a few hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does work, but it’s not something that will stay charged long enough to use all day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warmer my tea. Heat lasts long and has been reliable for years

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    False advertising mug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on the fence with buying this cup since paying $150 for a heated mug was a bit much for me. But I ended up buying it on Black Friday for $99. First thing first with this mug, it feels cheap sadly. The bottom of the mug feels and looks like all their money went to that rather than building a mug that feels good. It is like they slapped a 99 cent plastic kids mug onto a heating disc. Second thing, the heat is 100% controlled via an app. Which is fine I suppose, but it would have been nice to be able to control it on the mug too, especially for this price. Next which is my biggest complaint is the misleading information for the mug, this mug is NOT 14oz at least not in the sense you can put 14oz of liquid in and be able to drink from it. 14oz is literally with the liquid on the verge of overflowing from the cup. You can put exactly 10oz of liquid in to be able to drink from it. Even 12oz is too much. Lastly overall thoughts and such....well unless you're sipping your coffee over 3hrs this mug is a novelty item. The travel mug one I can sort of understand the use. My advice is if you're wanting to throw $150 at something stupid, pick something else...literally anything else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So nice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is amazing! I love that my coffee stays hot without scorching it no matter how long I am distracted from it. My only thing is that the battery life could be better. But for me it's no problem as I have my charging coaster right where I sit in the morning.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember and appreciate your feedback about battery life as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Easy to use and very convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love these mugs! I have several and have given them as gifts, easy to add to phone, keep coffee super hot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband for Christmas. He has no complaints. We bought a cheaper version first and returned it the next day because it kept shutting off on him and felt very cheap. This one works as described and feels like it is built to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps your drinks HOT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works amazing and is great for tea, coffee... and hot toddies ;) Maybe only one downside is that it lasts for just about one drink worth and will need a charge before having another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a heated coaster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the package says to start at 135°, believe it. The cup and coaster are great for the work-at-homer, it’s not overly large and bulky. The cup has a nice weight to it but, is not to heavy when filled with liquid. Overall, I would purchase this again as a gift

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Brianna, thanks for leaving a review! We're happy to hear you've been enjoying your Ember Mug so far, especially while working from home - we appreciate your support! Ember

  • Rated 5 out of 5 stars

    The perfect temperature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick the temperature that you want your coffee to be, and it will always be it! No more cups of cold coffee

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic for slow coffee drinkers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a present for my husband for Christmas. He loves how he can take his time drinking coffee and it will stay hot for a long time. Only thing is you must charge it every night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Keeping Beverages Hot! This is very convenient for anyone who likes to keep their beverages hot for longer. It does the job well and is a great addition for those who enjoy warm drinks throughout the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves a hot cup of coffee, so this either required a thermos or multiple trips to the microwave. He loves his new Ember. Always just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cup for the busy day. Get distracted...no reheating. Your drink stays hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Smart Mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A truly excellent temperature control smart mug, delighted to have purchased it, works great

    I would recommend this to a friend