Customer Ratings & Reviews

These mugs are great and do what they say they'll do. App is easy to use. Just make sure you don't leave it partially full, it'll keep working and the coffee with cook to the surface. Fortunately it's fairly easy to clean, but with the automated on/off, even if you turn it off, it seems to sense the liquid in there and turn itself back on. Just dump it out every time and you're good.

Keeps your drink hot. I like that you're able to choose your perfect temperature. Given that I am a slow drinker, I wished the battery lasted a little longer. Overall happy with my purchase.

[Employee of bestbuy] Sure this mug is costly but it’s worth it. I love how it keeps my coffee warm and saves me trips to the microwave to reheat my cup of joe. One important thing to note is that you cannot use a metal spoon to stir your coffee. This will damage the coating of the cup. A recommendation to the manufacturer is to clearly point this out in the instruction packet, and or put a disclaimer in the specifications to avoid future issues. Based on other reviews that point out the damage shows this was often missed.

My boss loved the product.It keeps it warm for hours.

So far this has been a joy to use. No more trips to the microwave to keep uour coffee hot in the mornings! Thinking about getting a second one and already bought two more as presents.

Great cup! Everything works well and is easy to use. My only complaint ( and it’s mine, not the manufacturer) is that the cup is too small! Should have bought the bigger one!!!

Liked that it keept coffee warm . More efficant battery would be great .

Got it for my wife for Christmas. She absolutely loves it and uses it every day. The only major problem I see with it is that we are buying more coffee now because she's drinking more and in this economy it's rough. Taxation is theft and the government doesn't care about us. What's even more absurd than this inflation is how they want us all to be in electric vehicles by 2035?! Yeah okay pal that's gonna happen. But anyway great cup!

I put getting one of these off for awhile. That was time wasted. I have an entire cabinet of coffee mugs that have remained untouched for months.

BestBuy Blue + Ember mug = Yes indeed !!! I use this everyday. Nothing feels a good as enjoying a consistently hot beverage during long drawn out Zoom meetings. Keep the coaster at your WFH workstation and you’ll never have to run to the microwave. ProTip(s): 1) Brew a carafe of coffee/tea and just top off your cup when you start running low. 2) The lid from Target’s $3 Room Essentials cup fits this perfectly! It keeps my tea cat hair free since my “co-worker” wants to lay on my keyboard all day LOL 3) Nix the app unless you want to be frustrated. Use it to set up your cup and preferred temp and forget it for daily use. Just check periodically for updates

My wife’s loves this mug. It would be great if the battery lasted a little longer but fixed that by adding another base in the house. It’s great that anytime you go to get a drink of coffee it’s the right temp!

This mug keeps my coffee at the perfect temp for a long time. But the most important thing is that it is not harsh with its heating element. The coffee does not develop a burnt taste that you might associate with a hot plate. The app is fairly simple. I did have some connection issues at first, but it seems that was user error.

Keeps my coffee piping hot all day. Note, the rechargeable battery is not replaceable and lasts around 2 years, then the whole thing is trash. That's why 4 stars instead of 5.

I received the Ember travel mug last year for Christmas as a gift. I decided to buy two of the mugs for my boyfriend and I to use. He loves it! So easy to set up and keeps your beverage warm!

I would give it a better Star rating if the battery lasted longer. And the inside finnish didnt syart to peel already. The adjustment capabilities are truly exceptional. Temperature control is perfect for tea and coffe connoisseurs. I perchased one for myself and my wife. Even bought a travel mug. Mynonly real complain is the short battery life.

They loved it, easy to use with only one downside of not being dishwasher safe which is expected.

Great deal. Keeps coffee hot, ego high aside wife’s white one.

It does what it claims to do. It keeps beverages at desired temperature.

Love the color! So nice and smooth to touch. Keeps my te hot. Great to have at home and at the office. Have to get one for my husband too!

Bought it for my husband for Christmas. He has no complaints. We bought a cheaper version first and returned it the next day because it kept shutting off on him and felt very cheap. This one works as described and feels like it is built to last.