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Customer Ratings & Reviews

$149.95

Customer reviews

Rating 4.5 out of 5 stars with 2304 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,304 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Needs changes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great but after a couple week tge small prongs that sit on the charger stopped popping out so it stopped charging

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Christmas gift ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boxes for my daughter because he makes her coffee and then she gets doing stuff and then her coffee she dumps it out she's only had two sips out of it now she can finish her coffee keeps it hot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug use it every day I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Warm beverages even in cold weather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it keeps my beverages warm. Easy to use and keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Keeps coffee hot. Battery could last longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Keeps coffee hot as advertised. I thought the battery would last longer though. It only lasts an hour, maybe a bit longer. Overall I am happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Smart Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift! Keeps everything warm and is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    You don’t know you need it until you use it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I would not consider living a life without this thing. We drink coffee every morning and drink tea once per week. You know how it sucks when hot beverages start to go cold? Welp for $150 you never have to experience that again!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ember works well. Maintains a consistent temperature. Only complaint would be regarding the length of time the cup is able to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great mug. I have it next to me throughout the day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wish the maximum temperature could be set to 155 as 145 is just about warm for my taste. I was debating between 10 and 14 oz due to additional cost. But ended up going for 14 oz and glad that I did. 10 oz would have been too small and require frequent refill. You might as well heat in the microwave on refill visit. 14 oz also carries perfect amount of heft and feel. You know you are holding something good with or without your tea or cofee. That said, be careful while washing (handwash only) as the contact points (the two circular rings) with charging coaster are visible and exposed.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi jklap, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your 14oz Ember so far and appreciate your feedback about temperature range - we'd be happy to pass this feedback to our team as we continue to improve! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Present for my wife; got major points

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has a home office set up with a mini fridge and coffee maker, and when she’s home working, she spends hours on video conferences, and when I happened to drop in on her, I noticed her coffee was often left sitting on her desk partially full. I know she likes hot coffee so I surprised her with this so her coffee will always be hot, and she is thrilled with the results, saying she never realized how much she missed having a hot cup of coffee during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing Cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love this cup. I can't tell you how many times I get pulled away, come back and my coffe is cold. I decided to buy this cup and I do not regret it. I can come back an hout later and my coffe is just as hot as the first sip. I nolonger am throwing out 1/2 cup of coffee. Loved it so much bought one for my Sister - she loves it jst as much!!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Ember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about 6 months! It started not charging the mug would only charge sometimes other times it would say charged then would just shut off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Keep drink at just the right temperature!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee at the correct temperature. Battery life is a bit shorter than desired, but if on the charger it works for multiple cups throughout the day. Good investment.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi DavidinAZ, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please reach out to us at [email protected] so we can help! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Couldn’t go without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup works great and greatly increases the pleasure of a hot cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup. Works extremely well. It’s too bad the price keeps jumping around

    I would recommend this to a friend
  • Pros mentioned:
    Color, Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently! Love the black. It made us want another one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Amazing coffee mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always keeps my cup to the perfect temp. App is easy to use and simple simple sjmlle. Highly recommend.0

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase at a discounted price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas present for my wife. It has performed perfectly for her in about a dozen uses thus far. This size is definitely worth it over the 10oz option. It is expensive for a cup, yes, but a wonderful way to keep hot drinks at the perfect temperature. I was able to get it on sale at $100, and that's the price I would wait for again.

    I would recommend this to a friend
  • Cons mentioned:
    App, Charging

    Rated 4 out of 5 stars

    The Future

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup, it has a few quirks about charging and knowing when to charge it. The app has a few issues though.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Expensive, but worth it if money isn't an issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a completely unnecessary product and far more expensive than it's worth, but still, I use it every day and love it. It takes me a while to get through my daily hot beverage and either poured out the last bit or just took a big swig to finish off the cold remains...but with this my drink stays the exact temperature I want down to the last drop. The 14oz is a little inconsistent in the temperature sometimes...the bottom of the cup can have the liquid a higher temperature than the top depending on how long your drink has been sitting. It's a big mug and exposure at the top since it isn't sealed seems right.

    I would recommend this to a friend