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Customer Ratings & Reviews

$149.95

Customer reviews

Rating 4.5 out of 5 stars with 2304 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,304 reviews
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is really enjoying her hot beverages. Mug exceeded expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    10/10 buying again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Would recommend for all my fellow neurodivergents out there that have taken a sip of coffee only to realise it’s been cold for 20mins whilst you’ve been doomscrolling on the socials. Buying another one for the wife!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps it warm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents love this cup. Keeps their tea warm for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No more re heating in microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised,but I’ve been having issues with pairing on phone but it’s ok so long as it’s does if main function keep coffee hot ,I would recommend I wast less coffee and can take my time enjoying hot beverage.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this mug!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mug for my boyfriend for Christmas and I use it just as much as he does. It’s perfect for the colder months. Definitely keeps my beverages warm and get this, if my coffee has been in the French press for longer it reheats the coffee as well. Definitely buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Product for Warm Beverage Enjoyers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug does exactly what its designed to do! Can’t recommend it enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TRUMP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves this for the tea and crumpets. Trumpets.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Better Than a Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my coffee-drinking girlfriend. She is a slow coffee drinker and has to reheat her coffee in the microwave several times each morning. I thought this would be the perfect gift, and she loved it. It works exactly as advertised. The cup stays warm and there is no more use of the microwave for this task.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great idea but performance fell short for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased this item because I’m on zoom all day and drink a lot of coffee. I would make a carafe and microwave each mug full to make it hot before drinking- reheating often if I didn’t drink it fast enough and it got cold. I thought this mug would be the PERFECT solution. Here’s why it wasn’t: 1- I always started with hot coffee (pour over coffee) brewed directly into the cup. Although it kept the coffee at the desired temperature, the mug lasted an average of 45-50 minutes when it was advertised to last about 2 hrs. My average meeting is 90 minutes. 2-the mug took too long to recharge, so I took to keep it in the base (plugged in) whenever I wasn’t drinking. Even though I took sips often, it would still go into ‘sleep’ mode, the coffee would get cold and I’d have to restart the mug again and wait several minutes for it to get hot. 3- sometimes it wouldn’t restart… and I’d have to exit zoom to look at the app, which would show “empty” even though the cup was more than 1/2 full. So I guess it’s not good for continuous use. It did these things so often, I returned it. So I'm back to nuking my coffee when it gets cold. It’s a hassle but it works… and it doesn’t cost $120!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very easy to use. Wish battery wouls last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Very good, but expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mug and use it every day. It's nice that your coffee stays hot. I'd give it 5 stars, but even at $50 off, it's really expensive. I'm sure that with all the technology built into it, it's worth it, but it's still an extravagance.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Father's Day gift ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Father's Day gift I've ever received! My wife has gotten me gifts such as VR headsets but this thing has been my best gift! I can set the temperature to exactly what I like and my coffee/tea stays at that temperature all the time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps hot drinks the perfect temp, works great for coffee and tea. Easy to keep clean and use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Ember Smart Mug 14oz

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee hot! Wish it would last just a little longer and was a little less expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    More warmth, less caffeine overdose :D

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed the way I caffeinate. Used to keep topping off my drink to keep warmth, have now cut down to about 2 cups a day since drink stays warm until the end. Set in coaster charge at end of day and it's good to go always.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Reluctant but very pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to buy this mug. I have been looking into getting one for a few years. Once the 14 oz version came out I was even more interested. So far the Ember meets and exceeds my expectations. It is great to have a hot cup of coffee all the way to the last drop. It was even a little weird to not have to drink cold coffee on my last sip. I have only had this mug for a short time but I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for anyone who microwaves their coffee 2-3 times before they finish it. It’s also a perfect gift because it’s one of those things that you wouldn’t buy for yourself, but you would love to own. I also feel like a baller whenever anyone asks me about it at work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she absolutly loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Never thought I needed one...but I soooo do!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I always fight the temperature of our coffee in the mornings. We no longer have to do that when getting distracted with the kids and their activities. All I have to do is place it on the charger and come back hours later to a perfectly hot cup of coffee... It's so awesome! Be sure to blow out the bottom since water likes to hide in the grooves (it's waterproof but just to be sure).

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so a lot of reciews of these come from people wirh unrealistic expectations. It does everything that it is advertised to do. If you want something warm 2+ hours in great condition after you make it? Put it in the mug, and leave it on the charger and you have hot perfect beverage almost forever.

    I would recommend this to a friend