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Customer Ratings & Reviews

$149.95

Customer reviews

Rating 4.5 out of 5 stars with 2304 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,304 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Dad Gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two full years of being a dad and I can finally have a hot coffee. Buy one for home and one for work.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my college age daughter for Xmas. She drinks tea most days and is always up reheating. She loves this and says it works perfectly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept, but room for improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the active heating feature, but expect it to last a year before the battery experiences issues. The Bluetooth connection also isn't entirely reliable, unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Bougie mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my husband and Amber mug couple years ago. It was only a 10 ounce mug. No I upgraded. he loves it. No more microwaving reheated coffee.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Charging

    Rated 2 out of 5 stars

    Broke after a month, no support from Ember

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great while not worked but stopped charging after a little over a month. One of the charging pins is now recessed and doesn't contact the mug. Reached out to Ember, but their support is terrible. It has been nearly two weeks and I haven't received a response. Now I am afraid that the battery will be damaged from sitting in a discharged state for too long.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Pricey gadget but really nice for cold mornings.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug and it does what it is supposed to. Just wish they had it in a larger size, my coffee disappears before I have a chance to really test the mugs heat consistency. It is really pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tea and coffee lovers need this! I absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    smart mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice cup, keeps coffee at the right temp. recommended

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Heats well and great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the smaller size, but it was too small. So, i got this bigger size. Love how seamlessly it syncs with my phone and its a perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Works as intended, sometimes too hot!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the reason it was made, to keep my coffee warm or hot...or to reheat it when I forget to turn it on. It should be closer to $50 though as its just a cup that keeps things hot. MY FAVORITE USE IS MAKING GREEN TEA WITH IT!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new 14-ounce Ember Smart Mug2. I had an initial issue with the coaster (mostly user error) that was resolved quickly by the Ember support folks. You don't think you need this, but once you get it, you won't know how you got along without it... Highly recommended!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far and our CX was able to help! If you have any additional questions, please feel free to reach back out. Ember

  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom and she loves it. She is a hot coffee drinker and she can nurse one cup of coffee for hours. This keeps her coffee warm all day. I bought this when it was on sale but I’d probably buy it at full price. I recommend this product. The app is pretty user friendly. My mom is in her 70s and has no problem using the app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Smart Mug!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my wife as a Christmas gift...she loves th tech stuff. Was a big hit! Loved the ability to set colors on the LED, as much as how well it keeps her drinks hot. She's still talking about it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Keeps the coffee hot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this cup! It definitely keeps my coffee hot and at the temperature that I set. The only downfall is that I with it was bigger, I set my K-Cup at 12 oz and it fills it almost to the rim. I don’t know how they claim that it is a 14 oz cup.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much, especially on these cold winter days!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent smart mug keeps beverages hot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Allows setting of custom temperature which holds for over an hour when off the charging coaster. I am going to buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps coffee warm and fresh until it’s gone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing it keeps my coffee warm when not on charging plate and does the trick just walking around can sip on nice warm cup of joe all day

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Price

    Rated 3 out of 5 stars

    Is it REALLY convenient??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but needs a charge constantly. Therefore i think its overpriced.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it says. It keeps beverages hot for an hour or 2 after it is off the charger.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great - but needs a real off button

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember mug works well and I am very excited to have it. The only con is that I feel like you can't really turn it off, you just have to let it die (which doesn't take long).

    I would recommend this to a friend