Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 10851354
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Temperature control
Best coffee cup warmer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing cup. Keeps the coffee hot..i will be buying another one.
I would recommend this to a friend Avoid this brick.. Great idea but flawed software!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife bought this for me as a Birthday present. Every time I open the app I have to disconnect and reconnect the mug. I cannot set the temperature of the mug. There is a Firmware update available and it fails to install every time I try and run it, Ember support sent me a list of troubleshooting steps which I have followed multiple times from multiple phones, and nothing works as advertised. I missed the 2 week return window and am stuck with this $130 brick.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for sharing your feedback! We're always working on improving our products and your feedback is very valuable to us. We do want to let you know that the Ember mug is functional without the Ember app and will heat to the default set temperature of 135F. However, our team is always here to help and you can reach us at support@ember.com for help!
- Pros mentioned:Temperature control
Works great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom and she absolutely loves it. Great product
I would recommend this to a friend - Pros mentioned:Ease of use
The perfect gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Christmas gift ever! Easy to use and personalize. Just what I need while working from home during this season
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent Value, Warm Coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic gift for a boss who has everything he needs and most of what he wants!
I would recommend this to a friend - Pros mentioned:Temperature control
Love my smart mug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that my coffee is the perfect temperature for 2 hours- super cool smart mug!
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love it x10 this is a great purchase now I don’t need to microwave my coffee when I forget about it lol
I would recommend this to a friend - Pros mentioned:Temperature control
Love my mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG this Mug is awesome always keeps my coffee hot works great with my phone I don’t know what to me so long to buy this... worth the price
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Benjamin, thanks so much for sharing! We're happy to hear you've been enjoying your Ember!
- Pros mentioned:Temperature control
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really live this mug, keeps my coffee/tea hot enough until I finish. I am trying to buy another one, but they are sold out. Really enjoyed this mug.
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything i hoped it would be. Nice to have hot coffee that stays that way.
I would recommend this to a friend Best Buy for life Best Buy for family!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom had trouble with the mug- however Best Buy returned the mug with no hassle so with that in mind, even though it wasn’t “our cup of tea” we still go 5 stars because Best Buy is the only place where we go to buy electronics for our family. Thank you Best Buy you are the Best!
No, I would not recommend this to a friendGreat Cup!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cup so much I ordered a second one! Highly recommend this product!
I would recommend this to a friend- Pros mentioned:Temperature control
works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was tired of going to the microwave to reheat my wife's coffee. So far, this seems to do the trick. Now, if it could only refill itself.
I would recommend this to a friend - Pros mentioned:Temperature control
Could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 10oz original when they first hit the market so I decided I would upgrade. The 2.0 version is not compatible with newer phones, I had to download the app on my husband's phone to get it to work and it's a little glitchy. I emailed customer service which I would think by now there would be a number you can call but nope... The mug does stay hotter longer than the original which it truly the only upside, otherwise meh
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for leaving a review! We're sorry to hear you're experiencing this with your Ember. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
- Pros mentioned:Temperature control
Love my Ember
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it keep my coffee just the right temperature OMG Great
I would recommend this to a friend - Pros mentioned:Temperature control
Love this cup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee hot for hours with the charger coaster. Love this for long gaming days
I would recommend this to a friend - Pros mentioned:Temperature control
Fresh long lasting hot coffee
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had coffee stay so warm and fresh for so long
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing Technology
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mug is amazing, according to my mom. She isn’t having to get up every 5 minutes to put her mug in the microwave to warm her coffee.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re happy to hear the Ember was gifted and your mom has been enjoying her mug!
- Pros mentioned:Temperature control
Awesome mug!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who would have thought this would be my wife’s favorite Christmas gift!!! Awesome, game changer for mornings.
I would recommend this to a friend - Pros mentioned:Color
Heat coffee cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I will always own one.The color is cool as well.
I would recommend this to a friend