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Customer Ratings & Reviews

$149.95

Customer reviews

Rating 4.5 out of 5 stars with 2304 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,304 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    HIGHLY RECOMMEND!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug does everything it says…..my coffee/tea stays hot, and I am not jumping up and down to the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more cold coffee for me!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be frustrated at my coffee going cold. No more! Works great, easy to setup and customize for what matters

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought for my husband bday present his been enjoying it and guarantee worth it…

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent cup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cup. Keeps my coffee at desired temp for about an hour. Now all I need to do is get my wife one so she can give mine back.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you and your wife have been enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Gift Idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift and My uncle loves it Uses it everyday he’s working from home and says it’s been the best mug he never knew he needed

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Swank, thanks for leaving a review! We're glad to hear the Ember was gifted and that your uncle has been loving his mug! If you have any questions or concerns, please feel free to reach out to us. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee warm while i get ready and wrestle my son to get ready as well

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for Coffee Lovers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cups are so awesome! Love them! Bought these for a gift, after having one for 2 years!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this coffee cup!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup keeps my coffee at the perfect temperature. It's pricey, but totally worth it if you hate lukewarm coffee and are too busy to sit still.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    It works but returned it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended and keeps the coffee hot. However in my opinion it’s not worth $130 so I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for life Best Buy for family!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom had trouble with the mug- however Best Buy returned the mug with no hassle so with that in mind, even though it wasn’t “our cup of tea” we still go 5 stars because Best Buy is the only place where we go to buy electronics for our family. Thank you Best Buy you are the Best!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Horrible mug for Android users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when connected. Ember has to fix its connection issues with Android. I had to reset the connection everyday and sometimes in-between each cup. This is unacceptable for how much the mug costs. The app rating on play store is 1.8 stars, ridiculous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Heat coffee cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I will always own one.The color is cool as well.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee warmer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, my wife uses it all the time now and she does not have to go to the microwave any more to heat up her cold coffe.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear your wife has been enjoying her Ember and uses it daily! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Re-heat? Oh… I see

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother-in law who uses this thing daily!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Does it's job!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mug, keeps things warm for long amounts of time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend as a gift and he absolutely loves it and uses it every day. Am now strongly considering one for myself.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Cansis, thanks for leaving a review here! We're glad to hear the Ember was gifted and they've been enjoying their mug - we hope you get one for yourself as well! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Keeps my coffee hot enough for me. Just be careful with it. You will luv it also. Very happy so far. Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Remote, thanks for leaving a review! We're glad to hear you've been enjoying coffee in your Ember Mug so far - thanks for your support! Ember

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery doesn’t last.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. Unfortunately, battery didn’t last more than 35-40 minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy in a long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this mug. It keeps my coffee hot for a long time. No more constant trips to the microwave to reheat my cup of coffee. I'm hooked!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup, worth the $

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this mug. Use it everyday. She’s busy so taking a few hours to drink coffee is the norm so this keeps it hot.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Abillmann, thanks for sharing this! We're happy to hear your wife has been able to take her time drinking her perfect temp with in Ember - we appreciate both of your support! Ember