Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 10851354
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Cons mentioned:Price
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it's great. I have to fight with getting it to respond or have to pair it because it loses connection on a regular basis. It's also fixated on the temperature of 135 because it keeps going back to that no matter what I set. I can set it to 137 minimize the app and reopen and it back at 135. When the animation is working showing what temperature it working towards I can see it going right past what I set and settling on 135. And that's when the animation is work which isn't that often. Support had we reset everything from scratch but still same results. I really want to like this mug but as time goes by I just want to smash it against the wall. Especially at this price point it very disappointing.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jerry, thank you for leaving a review! We're sorry to hear about the experience you've had with your Ember. It sounds like the mug may not be fully connected to your device, but we do want to assure you that the mug is functional without connection to the app. If you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
- Pros mentioned:Temperature control
Perfect gift for the person who had everything!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive purchased two of these Ember mugs now as gifts after having received one myself. They are not something you'd usually buy for yourself but once you have one, it's hard to live without it. The mug has been pretty much trouble free, except for some occasional Bluetooth connection issues, but this hardly matters unless you change the temperature often. I did have the coating peel off on my first mug, but Ember was easy to work with and they sent over a replacement promptly. Would gladly recommend to anyone who enjoys a hot beverage!
I would recommend this to a friend Heated cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great product would recommend. The lid is a great addition.
I would recommend this to a friendLove this mug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite! I’ve been wanting this for a couple of years. When this sale happened I jumped. Best decision!
I would recommend this to a friend- Pros mentioned:Overall performance
Cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup I like really really really like it a lot
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know!
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this mug. She is a slow coffee drinker so it saves me having to microwave her coffee every 10 minutes. Would definitely recommend
I would recommend this to a friendPerfect way to maintain beverage temps.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. When heating dark coffee, don't crank it up too high or the coffee will burn slightly if left still for some time and be more difficult to clean.
I would recommend this to a friend- Pros mentioned:Temperature control
Good Concept But Needs Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just a Coffee cup, but it does keep your coffee warm for a fairly long time. Off the coaster/charger it only holds temp for an hour. Connection gets lost still at times. I wish the connection stays constant. Cannot update software.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Alex, thanks for leaving a review and sharing this. We hope you can still enjoy your Ember and appreciate the feedback in regard to the app/connectivity. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
- Pros mentioned:Temperature control
Gentle heat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps the perfect temperature to my coffee. Simple to use.
I would recommend this to a friend - Cons mentioned:Battery life
Good. Battery charge is short
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mug is good. Wish the battery lasted a little longer but overall a decent product.
I would recommend this to a friend - Pros mentioned:Temperature control
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice mug, can keep your coffee or tea hot and fresh
I would recommend this to a friend - Pros mentioned:Overall performance
Mother’s Day gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom loves it!! Cannot stop thanking me for it!!
I would recommend this to a friend - Pros mentioned:Temperature control
Love this mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a game changer. No more cold coffee or tea ;-)
I would recommend this to a friend - Pros mentioned:Temperature control
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly worth it. Never get a nasty cold sip again!!
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Great mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great mug. It keeps drinks warm/hot for long period of time and it is very easy to use with the app. Highly recommend!
I would recommend this to a friend Keeps temperature, not Bluetooth connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the temperature stability that it provides. However, it doesn't stay connected to my phone so i have to keep re-pairing to change any settings. Fortunately I just keep it set at the same temperature at all times.
I would recommend this to a friendBig size = Big Improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The increased size to some of the other versions is a "must" if you drink more than a cup a day. Even if you don't fill it all the way up, its nice to have some wiggle room as your transporting the mug around and taking sips so it doesn't spill as easily.
I would recommend this to a friendGreat cup
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves this cup. She can drink at her own pace and charge lasts a long time
I would recommend this to a friendDecent product but very delicate inner coating
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent product. The inner ceramic coating is delicate though. Cannot use metal for stirring. App is not great.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for this feedback! For best use, we recommend using wooden or silicone utensils for stirring and avoiding the use of metal spoons as this can damage the mug's coating.
Our support team is also here to help if you have and additional questions! Please feel free to contact us at support@ember.com, so we can help!
- Cons mentioned:Battery life
Keeps your drink hot like it says!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Juat dont expect your cup to hold a charge longer than like 50 min...
No, I would not recommend this to a friend