Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 10851354
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Cons mentioned:Price
Not my best purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my boss for Christmas. It stopped working after about 20ish days. Could not exchange at Best Buy - was highly disappointed. Ended up buying another one for my boss as I couldn't come back empty-handed. For the price, I should have been able to exchange it. The purchase date listed is for the 2nd one!
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Hols, thanks for leaving a review and sharing this! We're sorry to hear about the experience you've had with your Best Buy order and appreciate the feedback. All Ember's come with a 1-year manufacturer warranty, so if you experience any issues with the mugs, please reach out to us at support@ember.com so we can help!
Best Mug Available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every coffee/tea lover should have one of these. I couldn't be more pleased with the look, feel, and function of this product.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Nice mug, terrible app.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife as a Christmas present. The mug is very nice and keeps the drinks nice and warm. The App, however, is terrible. Just read the reviews (1.5 on Play store). It will not stay connected to the mug and firmware updates constantly crash. For the price we paid for this mug, we would expect full functionality.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Hoffdad, thank for taking the time to leave a review here. We are sorry to hear about the experience you had with the Ember app. The mug is functional without connection to your mobile device, but if you're still experiencing issues, wt your earliest convenience, please feel free to reach out to us at [email protected] so we can further troubleshoot the issue and help you out!
Great Mug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Long battery life. I use it everyday.
I would recommend this to a friendPretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great. My only issue is i wish it was a little larger. 16oz. I drink alot of coffee
I would recommend this to a friendCan't go back to normal mugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot use a normal mug anymore. Bought another one since it was on sale but also for traveling.
I would recommend this to a friendOk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it would keep hotter longer. . .
I would recommend this to a friendPerfect gift.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for the coffee drinker in your life. Great Boss gift!
I would recommend this to a friendGreat buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it so far! Keeps the coffee warm and I love that I can control it from my phone!
I would recommend this to a friendGreat Mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this white Ember mug as a gift. They absolutely love this mug! Works great and looks very classy.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Barb, thanks for sharing this! We're happy to hear you gifted an Ember and hope you continue to your mug as well - thank you for your support!
Science!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Things mug holds liquids all in one spot and it has a handle! Amazing!
I would recommend this to a friendAmazing best purchase this year
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sends notifications when my cup is ready to go. I love it !
I would recommend this to a friendHighly recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great project but stains easily. Hard to keep it clean
I would recommend this to a friendGreat purchased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy… i would buy it again if i need to. Will recommend
I would recommend this to a friend- Pros mentioned:Overall performance
It’s a new tech toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mi gave 3 as gifts to family they say that the love it.
I would recommend this to a friend - Cons mentioned:App, Battery life
Terrible product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to get a hot cup of coffee out of this product. It will not maintain sync, it constantly tells me it needs to recharge, I will be returning it. Terrible
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hello there, thank you for taking the time to leave a review here and sorry to hear about the issues that you've run into! We would love to help resolve this for you, please reach out to us on our Ember Support site with your information and one of our specialists will get back to you!
Great idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cup and the idea, just wish it would go up another 5 degrees (150°)
I would recommend this to a friendgreat mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got a pair of these, one for my wife and the other for me! would highly recommend to everyone. great value.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We're happy to hear you and your wife have been loving your Ember Mugs - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Worth it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this cup! I like to sip on my coffee and this keeps it warm without burning. My only issue is that the end on the cord is obnoxiously large so I have to keep the charger plugged in where nothing else is.
I would recommend this to a friend beautiful cup
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cup, but doesnt really hold temp hard to use.
No, I would not recommend this to a friend