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Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.5 out of 5 stars with 2291 reviews

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    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,291 reviews
  • Rated 5 out of 5 stars

    Love this mug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the previous model for two years and I absolutely love them. This one stays hot longer and I really like that. I use it every morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it! Heats up quickly and stays hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday. I pour a cup of coffee and a little milk and set the temp from my phone. It stays hot as long as I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug for keeping it hot!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mug every morning. I can control the temp it keeps my coffee. I have had it for a year now and will order a few as gifts this year.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there! Wow, thanks so much for leaving such an awesome review! We are ecstatic to hear you've been enjoying your Ember and plan to gift some this year - if you ever have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Warming mug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gf loves it. Keeps the coffee hot for hours. $$$$ but worth it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waa qaali oo ma ahaa mid cidkasto iibsankarto. The reason I give 2 stars is the battery, price and the design which is not usable ina car cup holder.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job of keeping your coffee warm, however battery life and constantly recharging it seems to be an slight inconvenience

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stops working after warranty expires

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these over the years when they first cane out. Every single one has stopped working after about a year. Ive tried to contact ember but they only offer a discount for a new one. I wish they would offer a longer warranty because the battery dies after a year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Awful customer service. Wont last over a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cup quite working a few months after having it a year. It charges and turns on but doesn't recognize any liquid you put into the cup. All ember wants to do is give you $22 off on a cup and it not come with the charger. Also took them over a week to get back. Truly upsetting

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but so nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to sit coffee, tea or whatever slowly and last sip as hot as first!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift this year !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, coffee always keep temperature. Great quality and size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just give me the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given to me as an Xmas gift. I've successfully been able to use this with the app three times since December. There are consistent issues with connectivity between my Galaxy S20 and the app. The app will say the mug is charging, but hours will go by and it's still at the original percentage. When it has worked this thick film of burnt coffee accumulates around the rim. I'll be busy working grab the cup for a sip and it leaves the worst taste on my mouth and lips. Do yourself a favor and use the microwave if your drink gets cold.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review and sharing this. We're sorry to hear about the experience you've had with your Ember and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help! Ember

  • Rated 5 out of 5 stars

    Goid price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing keeps coffee nice and hot. Fits in all my cup holders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aaah Nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does whst it says it will do. Perfect for desk jockeys who don’t want run to the microwave between meetings. This will keep your beverage at the optimal temp through call after call. I have an extra charger plate on each desk so i can move between rooms with ease. It is one of those things you don’t know you need until you have one! Worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just wish it stayed charged longer. Very happy otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lover of hot coffee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third ember purchase. I have never been able to pair them with my apple phone but the standard temperature is fine. I have had trouble with the charging base and my previous one quit working in the second year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mug is great Customer support is NOT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the best buy coverage, DO NOT rely on Ember customer service. They are the worst. Mug died after months, and I can't get them to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee warm and makes it last so much longer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Concept is good, but not ready yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a Christmas gift and returned it. Love the idea of keeping your coffee at a certain temp. But, like the old time glass coffee pots, they cooked your coffee giving it a burnt taste. Same here.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous gift!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a last minute gift for my son and another for my daughter-in-law. They just loved them. They work very well! They were very impressed!

    I would recommend this to a friend