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Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.5 out of 5 stars with 2290 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,290 reviews
  • Rated 5 out of 5 stars

    Keeps your drinks HOT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works amazing and is great for tea, coffee... and hot toddies ;) Maybe only one downside is that it lasts for just about one drink worth and will need a charge before having another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cup for the busy day. Get distracted...no reheating. Your drink stays hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband for Christmas. He has no complaints. We bought a cheaper version first and returned it the next day because it kept shutting off on him and felt very cheap. This one works as described and feels like it is built to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot cup of happiness

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome self regulating mug keeps your warm drinks warm to temp you like for a long time. Well worth it wish it came with two charging coasters. App makes easy setup and pushes out firmware updates to yes a mug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Smart Mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A truly excellent temperature control smart mug, delighted to have purchased it, works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves a hot cup of coffee, so this either required a thermos or multiple trips to the microwave. He loves his new Ember. Always just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Keeping Beverages Hot! This is very convenient for anyone who likes to keep their beverages hot for longer. It does the job well and is a great addition for those who enjoy warm drinks throughout the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mug Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife as a gift. She loves it! Now coffee is still warm on the mornings the kids make it impossible to drink it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It keeps my coffee, warm and cold weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is amazing! I love that my coffee stays hot without scorching it no matter how long I am distracted from it. My only thing is that the battery life could be better. But for me it's no problem as I have my charging coaster right where I sit in the morning.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember and appreciate your feedback about battery life as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 4 out of 5 stars

    Great Smart Mug!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would simply state it works as advertised. The mug keeps your liquid warm down to the last drop. The con for me is the price; a little steep for a mug. Even if it is a smart mug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a heated coaster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the package says to start at 135°, believe it. The cup and coaster are great for the work-at-homer, it’s not overly large and bulky. The cup has a nice weight to it but, is not to heavy when filled with liquid. Overall, I would purchase this again as a gift

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Brianna, thanks for leaving a review! We're happy to hear you've been enjoying your Ember Mug so far, especially while working from home - we appreciate your support! Ember

  • Rated 2 out of 5 stars

    False advertising mug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on the fence with buying this cup since paying $150 for a heated mug was a bit much for me. But I ended up buying it on Black Friday for $99. First thing first with this mug, it feels cheap sadly. The bottom of the mug feels and looks like all their money went to that rather than building a mug that feels good. It is like they slapped a 99 cent plastic kids mug onto a heating disc. Second thing, the heat is 100% controlled via an app. Which is fine I suppose, but it would have been nice to be able to control it on the mug too, especially for this price. Next which is my biggest complaint is the misleading information for the mug, this mug is NOT 14oz at least not in the sense you can put 14oz of liquid in and be able to drink from it. 14oz is literally with the liquid on the verge of overflowing from the cup. You can put exactly 10oz of liquid in to be able to drink from it. Even 12oz is too much. Lastly overall thoughts and such....well unless you're sipping your coffee over 3hrs this mug is a novelty item. The travel mug one I can sort of understand the use. My advice is if you're wanting to throw $150 at something stupid, pick something else...literally anything else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No more microwaving for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second mug and I love having it keep my tea at my perfect temperature. I got the second one because I use it so constantly that it allows me to use one overnight while my other one is charging and ready for travel in the morning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ember mug 12 oz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ember mug! This is my 3rd one. I am hoping they can increase the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug, does what you want

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These mugs are great and do what they say they'll do. App is easy to use. Just make sure you don't leave it partially full, it'll keep working and the coffee with cook to the surface. Fortunately it's fairly easy to clean, but with the automated on/off, even if you turn it off, it seems to sense the liquid in there and turn itself back on. Just dump it out every time and you're good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesnt burn my coffee!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug keeps my coffee at the perfect temp for a long time. But the most important thing is that it is not harsh with its heating element. The coffee does not develop a burnt taste that you might associate with a hot plate. The app is fairly simple. I did have some connection issues at first, but it seems that was user error.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic for slow coffee drinkers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a present for my husband for Christmas. He loves how he can take his time drinking coffee and it will stay hot for a long time. Only thing is you must charge it every night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked that it keept coffee warm . More efficant battery would be great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely useful at work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one better than the regular ember mug which is around 10 oz. Honestly, if you work at an office or work from home, this is a must. Helps keep that coffee warm so you can be as productive and efficient as you need to be.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're so glad to hear you've been enjoying your Ember at the perfect temperature down to the last drop and that it's become a staple during your work days! If you ever have any questions or concerns, please let us know! Ember