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Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.5 out of 5 stars with 2290 reviews

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    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,290 reviews
  • Rated 3 out of 5 stars

    Stick with a mug warmer, instead.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these for my friend because I couldn't justify spending this much on a cup. He praised it and so I bought one for myself. I used it for 2 days and now it's in a storage box in the garage. Reasons follow: 1. It doesn't hold enough coffee. Yes, it's 14oz, but nobody is going to fill it to the brim, so it really only holds like 12oz of coffee. My usual morning coffee is about 16oz, so that's already a problem. 2. It doesn't keep the coffee warm long enough. Yes, I know, a small battery can only do so much, but seeing how it only keeps the coffee warm for 1-2 hours (as far as I remember), you're better off sticking a lid on top of your coffee mug to help with insulation or just using a regular mug with a hot plate / mug warmer. Sorry Ember, I wanted to like this cup, but it's not practical enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Cup of Coffee at Perfect Temp Every time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cup for my wife as a gift, and she loves it. She poured room temperature coffee into the cup and it heated right up to her desired temperature. Keeps hot coffee warm and has adequate battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it hot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mug as a present for my son because I already got one and I love it. I like my coffee hot and the mug has been the best solution so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product ever!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase i ever made. My coffee was constantly going cold after i make it and have to care for customers. Now it stays hot to the perfect temp all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it says it does. No more wasted coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regulates temp of coffee well.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my Ember mug! Perfectly drinkable coffee temperature for hours. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup it keeps my drink hot for awhile the only issue was it didn’t have a lid if I wanted to run out with it but I got the separate lid for 14 dollars and it works great and looks nice on my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mug

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mug as. A gift because I’ve had one for three years and I have had zero problems. It keeps your coffee or tea nice and hot (or warm if that’s your preference) for hours! I find myself sipping on the same cup for a long time because it never gets cold! A Must Have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot till the last drop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this mug! Keeps his coffee and tea at the perfect temp!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect temp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Definitely keypad the perfect temp. Battery could last longer for the price.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! Ember

  • Rated 5 out of 5 stars

    Great store, great cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her cup, this is the second one that i have bought from Best Buy. She accidentally microwaved the first one (I strongly recommend you don't do this - lol). But the cups work great and the store was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sooooo NIce to Stay Hot!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Ember Temperature Control Smart Mugs are just awesome! It is soooo nice to have my cappuccino stay hot, just right! It's like magic! I love these things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember mug ☕️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ember mug! Coffee and tea stays nice and hot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best coffee mug ever invented. It’s keep my coffee at an optimal temperature for 30-45 minutes which is more than enough to drink a nice cup of coffee or even have two. One of the best investments my wife has made for me our entire marriage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self heating cup

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the winter or every day use! Don’t you hate when your coffee or tea gets cold, well you don’t have to worry about that anymore if you get one of these. The charge is great and it keeps it at a great temp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot Coffee Lover's Dream

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug functions beautifully, when it stays connected to my wife's phone. Occasionally, perhaps when it updates, it creates a problem to reconnect to her phone. It still works, but not fully functional until I can get it reconnected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember is a winner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ember is great. No more cold coffee....no more microwave reheating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug for working from home. It is convenient not having to warm up my drink every 10-15 minutes when I forget about it. Love that it turns off when it senses the mug is empty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mug…a little pricey

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So from the standpoint of keeping my coffee hot this is an awesome mug and I love it. The downside is buying it in white…there is no way to keep it sparkling white but it’s great and I use it nearly every day. It’s also a little pricey…find it on sale if you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warm coffe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it that my coffe or tea doesn’t go cold. Its at the right temperature when i drink it. Especially when you have the AC and fan blowing. Love it.

    I would recommend this to a friend