Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 12077462
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Definitely Useful!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that this keeps my coffee warm/hot longer than a regular cup. I wish it would last longer though.
I would recommend this to a friendTea drinker treat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps tea warm and wife loves it. Completely unnecessary but a great indulgent luxury gift.
I would recommend this to a friendCharging base failures!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift for my wife less than 10 months ago. Charging became less dependable until it stopped completely. I noticed the inside contact pin in the charging saucer was no longer extending. With a small tweezer I gently pulled it up set the cup in place. It began to charge. I picked the cup to check if the pin had lifted. Nope. Would charge again unless I brought the pin back up and gently put the cup in place. Researching the issue reveals that this is an extremely common problem. DO NOT ALLOW ANY MOISTURE TO GET ON/IN THE SAUCER! How is that a product that is sold so keep beverages warmed is not waterproof?! Replacement charging coaster are $40 each! Found reviewers that had purchased numerous replacements and all had failed in the same way! DO NOT WASTE YOUR HARD EARNED CASH ON THIS PRODUCT! THE CHARGING COASTER RUINS THE WHOLE INTENT OF THIS THING! THIS THING SHOULD BE USING CONTACTLESS CHARGING. EVEN MY TOOTHBRUSH MAKER HAS FIGURED OUT HOW TO FIX THIS ISSUE! A $150.00 ITEM? THE CERAMIC CUP PERHAPS $5.00 T0 MANUFACTURER. THE CHARGING COASTER $2.00 MAX. EXTREMELY CHEAPLY MADE. GREAT IDEA EXECUTED TERRIBLY!
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for this feedback! Each Ember product comes with a one-year warranty and this does cover the coaster itself! Please feel free to reach out to our support team at support@ember.com, we will be happy to assist you.
To ensure the best experience with the charging coaster, we recommend ensuring the charging coaster stays dry. If liquid does drip onto the coaster, we would simply recommend wiping the liquid off before continuing charging. Please also ensure the bottom of the mug is completely dry before charging.
Ember
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product keeps my coffee hot just how I like it
I would recommend this to a friendBest cup of coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the cup!! My only complaint is that the battery life isn’t as long as I’d hope for
I would recommend this to a friendLife changing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life changing. Coffee at the temp you want for hours. It is amazing.
I would recommend this to a friendEmber Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I thought it was something I would use on occasion and end up using it everyday
I would recommend this to a friendAmazing Gift!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my girlfriend and she absolutely loves it. For non tech savvy people it can be a little difficult figuring how to setup the mug but the process is well worth it. If you have someone who takes a long time to finish their warm beverage this gift is perfect for them!
I would recommend this to a friendEmber mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee warm and the app is very simple and easy to use
I would recommend this to a friendBest purchase ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, it is one of the best items I have ever purchased. I don't think I will ever go with out this mug again.
I would recommend this to a friendMicrowaver gift
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a gift to someone who constantly warms coffee in the microwave.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a nice coffee cup to own! I also got this item for my partner and wow! No more cold coffee
I would recommend this to a friendAmazing Bday Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hold the temperature really well. Wife loves it, it was a birthday gift.
I would recommend this to a friendKeeps our coffee warm.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was gifted one at Christmas my husband loved it so much I ended up buying one for him. It works and keeps iour coffee at just the right temperature.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Petunia1205, thanks for leaving a review! We’re happy to hear you and your husband been enjoying your Embers Mugs so far!
The Perfect Gift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Father's Day gift and Dad has used this every day since! The app is user friendly and the smart mug works great!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for leaving a review! We're happy to hear your Dad has been enjoying his Ember and we hope you get one for yourself as well - we appreciate both of your support!
Great improvement over last generation.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ember has improved on last years break model. They added a longer battery, painted it with non chip paint, and made the cup bigger
I would recommend this to a friendBite the bullet and splurge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money if you’re a coffee drinker. Wasn’t thrilled about spending $130 for a coffee mug but don’t regret it at all.
I would recommend this to a friendThat's hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but has a limit to what you can do with it. Fills its niche slot in this world.
I would recommend this to a friendInnovative product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maintains the temperature as needed. For coffee and tea lovers must go product
I would recommend this to a friendPiping hot coffee for an hour
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug, was a gift and my family member loves it. Great for Coffee or even hot soup. Only downside is that the battery charge really should last longer.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re happy to hear you’ve been enjoying your Ember mug so far. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help!