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Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.5 out of 5 stars with 2291 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,291 reviews
  • Rated 5 out of 5 stars

    Never cold again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iught rbis cup for my wofe and is by far the best goft i have ever given her!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent these out as our holiday gifts this year. Perfect item to have your clients thinking about you every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this cup! Keeps everything piping hot and I can adjust the temperature! So helpful! Don’t have to keep reheating my tea.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Pamela, thanks for leaving a review! We're glad to hear you've been enjoying your perfect temp in your Ember Mug and no longer need to reheat your tea - thank you for your support! Ember

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, this cup is amazing. I set this up in my office at work and it keeps my coffee nice and hot the entire day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this in your life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic!!!! You need this in your life. Drinking coffee at the perfect temp is a joy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy this is to use. It keeps my coffee and tea at the perfect temperature. It is perfect for a busy mom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ember mug and I appreciate how quickly it came. It's a pricey item but love how my coffee stays a constant temperature.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Temperature control. Smart monk great value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works every time keeps my coffee warm for over an hour in 1/2 love it going to get another one just to have a backup

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Cowboy, thanks for leaving a review here! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Love my Ember

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it keep my coffee just the right temperature OMG Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love very much and i think that it was worth the many dollars i soent on it but anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i hoped it would be. Nice to have hot coffee that stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my smart mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that my coffee is the perfect temperature for 2 hours- super cool smart mug!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid this brick.. Great idea but flawed software!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this for me as a Birthday present. Every time I open the app I have to disconnect and reconnect the mug. I cannot set the temperature of the mug. There is a Firmware update available and it fails to install every time I try and run it, Ember support sent me a list of troubleshooting steps which I have followed multiple times from multiple phones, and nothing works as advertised. I missed the 2 week return window and am stuck with this $130 brick.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Thank you for sharing your feedback! We're always working on improving our products and your feedback is very valuable to us. We do want to let you know that the Ember mug is functional without the Ember app and will heat to the default set temperature of 135F. However, our team is always here to help and you can reach us at support@ember.com for help! Ember

  • Rated 5 out of 5 stars

    JDCC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says. Morning coffee stays just as hot as when it was poured with the programable feature. A must have for serious coffee drinkers.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Wish there was a larger size, but still great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my father who enjoys hot tea. He wishes there was a 16 oz option, but other then that he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps you beverage warmer for longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your beverage warmer for longer as designed. Battery life is ok but not great. It would not be an issue if the charging time was faster.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi beseje, thanks for leaving a review and sharing this! We hope you can still enjoy your Ember Mug. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! Ember

  • Rated 3 out of 5 stars

    Good concept, needs a few changes to be optimal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I like the temperature control and the iPhone app control, but the mug has two shortcomings: first, it is very heavy with coffee in it; 2, the handle is way too anemic for a mug of this weight. I know they want it to look sleek, but it would be much more user friendly if the gripping surface of the handle was more substantial. I end up using to hands to steady it when full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it's job!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mug, keeps things warm for long amounts of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re-heat? Oh… I see

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother-in law who uses this thing daily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this cup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee hot for hours with the charger coaster. Love this for long gaming days

    I would recommend this to a friend