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Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.5 out of 5 stars with 2291 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,291 reviews
  • Rated 4 out of 5 stars

    Rewlly works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mug works just as advertised. Was able to keep my coffee hot for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter in law loves this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fir my daughter in law fir Christmas snd she absolutely loves it. It keeps her tea at the temperature she likes.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this! We’re glad to hear the Ember was gifted and your daughter-in-law has been enjoying her mug! Ember

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for someone working from home. Keeps tea and coffee hot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter Loved it Keeps coffee hot can use app keep on all day long and keep beverage hot all day long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. keeps my coffee warm throughout my entire work day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool but overpriced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique item but overpriced for what it is. Good gift for coffee lover.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works but returned it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended and keeps the coffee hot. However in my opinion it’s not worth $130 so I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best idea but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, but only stays charged about 90 minutes. So unless you’re sitting right next to the charging pad, the coffee won’t stay warm forever. And it’s such a small serving of coffee even in the bigger cup, that it’s long gone before it has time to cool down. Neat concept, but larger cup and longer batter life would be better.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi ValerieD, thanks for leaving a review! We hope you can still enjoy your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Warm feelings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home these days, tired of reheating my coffee all day..this is my most cherished item I own!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Rated 2 out of 5 stars

    Fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a great idea, reducing the need to constantly head to the microwave to warm your coffee, however, the design for recharging the mug is flawed. Having three dimensional pins on the charging coaster come in contact with a mug that is fairly heavy, is a design flaw. I bought two of these mugs, and ran into the same problem with one of the pins being pushed back into the coaster, which prevents the mug from being charged. Returned the item.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Thanks for your feedback, Michael. While we are very sorry to hear you returned your Ember Mug, we are always listening to customers when it comes to our current and future product designs. Please know the Ember Mug includes a manufacturer warranty and our support team is always happy to help assist our customers with any issues. Ember

  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and keeps coffee warm. Have not run into any issue yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! She has to have her night tea and this allows her to keep it warm at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup. The app is basic and hard to know how to use it at first but works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't drink coffee without it. You wont regret picking one up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup. Keeps coffee hot for a long time. Highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Invention

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually reduces coffee consumption since it is always hot. But, hot is a lot better than hours old cold coffee.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jack, thanks for sharing this! We're happy to hear you've been enjoying coffee a little more in your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Cool gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the coffee hot until the last drop! App is easy to use too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee stays hot all morning (no more microwaves). But the creamer will get a little odd after a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep its warm

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your coffee warm all day long. Very easy to use and no longer have to worry about a cold cup.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Rated 3 out of 5 stars

    Nice mug but keeps disconnecting from the app.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mug, keeps my coffee hot so far...i have only used it 2x as of yet. My only complaint so far is that the app won't update and it keeps disconnecting and this is somewhat frustrating. For a smart mug its lacking and for the price you just get an expensive cup warmer until the bugs on the app are fixed.

    I would recommend this to a friend