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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,303 reviews
  • Rated 5 out of 5 stars

    Wonderful cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife and she loves it. It is Elasy to use and works as advertised. A teally great product for those who don't want their hot drink getting cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more microwave reheating a cold cup of coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I don't have to reheat my morning cup of coffee in the microwave. This Ember keeps two cups at the right temperature all morning long. I have to remember to place it on the charger each night so it is fully charged in the morning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It keeps your drinks hot.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife as a Christmas present. It does a nice job of keeping her coffee warm. Kind of expensive, but it's definitely a "luxury" item. After a few months of use the mug is still in great shape and has held up well to sink washes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee lovers rejoice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a gift for coffee lovers, search no further. The mug keeps your coffee hot for a long while and looks super sleek/modern. Just don't use metal utensils to stir.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for Coffee drinkers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and she loves it. She keeps it at a decent temp and it lasts about an hour. For her that is perfect for others that may not be enough time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little mug for tea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mug for my wife who is a tea enthusiast and she loves it. Easy to use and does a great job with keeping the tea up to temp. Cool product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expected and Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exactly as i expected, and its just amazing. Not a lot of battery, but just leep the charger nearby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used anything else for my Chai Lattes since I got this mug. It keeps my latte warm all evening...no longer have to re-heat in the microwave when it gets too cool. Perfect for me! Might have to get another one for my regular and herbal teas!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is amazing! I love that my coffee stays hot without scorching it no matter how long I am distracted from it. My only thing is that the battery life could be better. But for me it's no problem as I have my charging coaster right where I sit in the morning.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember and appreciate your feedback about battery life as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Replaced a heated coaster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the package says to start at 135°, believe it. The cup and coaster are great for the work-at-homer, it’s not overly large and bulky. The cup has a nice weight to it but, is not to heavy when filled with liquid. Overall, I would purchase this again as a gift

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Brianna, thanks for leaving a review! We're happy to hear you've been enjoying your Ember Mug so far, especially while working from home - we appreciate your support! Ember

  • Rated 5 out of 5 stars

    Hot cup of happiness

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome self regulating mug keeps your warm drinks warm to temp you like for a long time. Well worth it wish it came with two charging coasters. App makes easy setup and pushes out firmware updates to yes a mug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality product for home & office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality product & on time delivery. The coffee is hot for as long as I need to continue my work & sip when i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps the drink warm longer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup definitely keeps the drink warm much longer. Which is exactly why I got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Ember mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is wonderful. Every cup of coffee stays at just the right temperature and the cup recharges quickly. Took one star off because it will not stay linked to the Ember app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to keep clean and the dark color doesn't show stains.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smart Mug!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would simply state it works as advertised. The mug keeps your liquid warm down to the last drop. The con for me is the price; a little steep for a mug. Even if it is a smart mug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for coffee loving wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Mug - Sets and holds the temperature of hot liquids really well. I set my coffee for 126F (52c) and it's at a good drinking temperature without getting colder. Good for all day sipping. - The mug doesn't get too hot. It'll get warm but definitely no where what I would expect. - The handle feels nice and I can slip 3 fingers in there. The edge is sharp but definitely not something to worry about and adds a bit of class to the presentation. I like the handle. - The mug fits perfectly on the coaster so there's no guessing where it needs to be placed to charge.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Trex, thanks for leaving a detailed review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly how advertised. Keeps drinks warm. One downside is that the battery runs out quickly. Orher then that product is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely useful at work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one better than the regular ember mug which is around 10 oz. Honestly, if you work at an office or work from home, this is a must. Helps keep that coffee warm so you can be as productive and efficient as you need to be.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're so glad to hear you've been enjoying your Ember at the perfect temperature down to the last drop and that it's become a staple during your work days! If you ever have any questions or concerns, please let us know! Ember

  • Rated 4 out of 5 stars

    Fantastic for slow coffee drinkers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a present for my husband for Christmas. He loves how he can take his time drinking coffee and it will stay hot for a long time. Only thing is you must charge it every night.

    I would recommend this to a friend