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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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    Rating 4.1 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,303 reviews
  • Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee and tea at my hot temperature So glad I got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart coffee cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well! Nice to have hot coffee all morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps it hot, charging is easy. Phone connected first try

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works as advertised, dies quickly though.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the capability of keeping your drink extremely hot, like undrinkably hot. Not in a bad way just very hot. Unfortunately that comes at the cost of a very very short battery life for the best value you need to use the charging plate as a coaster consistently.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hello, thank for taking the time to review our product. We understand the frustration when your drink is not set at the perfect temperature. That said, the mug does adjust temperature from 120 F to 145F. Out of the box the mug is set to 135F and if that temperature is too hot, we recommend using the app to reduce the set temperature. Similarly you should expect that the battery last around 80 min. If you are not experiencing a battery life close to that number please reach out to us at support@ember.com so we can better assist you! Ember

  • Rated 5 out of 5 stars

    Cant have enough of them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now bought this for 3 other people. It makes the perfect gift for any coffee or tea lover. I use this mug every single day. Highly recommend!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Sbrown, thanks for sharing this! We're excited to hear you've gifted Embers to others and hope they love their mug as much as you do - we truly appreciate your support! Ember

  • Rated 5 out of 5 stars

    The Beat Coffee Mug Ever!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best present we ever gave ourselves. Hot beverages stay continually hot for up to 1 1/2 hours. It’s light weight and it adds a very positive spin on our morning coffee regimen. Needless to say we love our Ember Mugs and will be giving them to friends and family for special occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mug!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mug for my wife. She loves it. She loves that she can take her time drinking her coffee and it stays at the perfect drinking temperature!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Humby, thanks for leaving a review! We're happy to hear your wife has been loving her new Ember so far and can take time drinking her perfect temp - thank you both for your support! Ember

  • Rated 5 out of 5 stars

    Love This Mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third purchase. This definitely keeps my coffee/tea hot without having to use a microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a total of 12 of these now. We own 4 and couldn’t be happier with them. The rest I have given for presents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piping hot coffee for an hour

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug, was a gift and my family member loves it. Great for Coffee or even hot soup. Only downside is that the battery charge really should last longer.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re happy to hear you’ve been enjoying your Ember mug so far. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help! Ember

  • Rated 5 out of 5 stars

    Keeps coffee hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It'll keep your coffee hot . Set the temp on the app and it will keep the coffee that temp for around an hour. Make sure not to set it on the charger while the bottom is wet or it will carode the metal. Also, there's a known defect where the charging contacts can break down and fail to stick up high enough to make contact and charge the mug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this, so worth the price for this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this cup and how it keeps things warm. I also like how it's integrated with my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this cup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is so amazing. Must have if you work from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps my coffee warm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug keeps my coffee warm and easy to wash. Highly recommend purchasing the larger sized cup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the coffee or tea drinker in your life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife as a gift. She loves it I even ended up buying her and extra base so she can travel it to work from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size my wife loves it!,,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. My wife loves it. Same as the others just bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The warmer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love it best thing I gotten to keep my drinks hot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and was told it was the best thing ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! Keeps my tea at perfect temperature! ITs not too heavy either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Not much more to say. If you like your coffee hot, this will do the trick.

    I would recommend this to a friend