Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 12702452
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know!
Impressive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot coffee for over an hour. I'm sold. Love this mug.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi c2k07toy, thank you for leaving a review! We're happy to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know!
Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and perfect size for what I am looking for.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Eric, thanks for sharing this with us! We’re glad to hear you’ve been enjoying your Ember!
Great item
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Keeps drink hot for long time.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Znas, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember!
Mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect grift for my dad since he love coffee so much
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Cindy, thanks for leaving a review! We’re glad to hear your dad has been enjoying his Ember!
Love my ember
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I no longer have to worry about cold coffee
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Christi, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember!
Super
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent article, I recommend it for daily use, the first class material.
I would recommend this to a friendThe best product ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, keep warm my coffee the time that I need
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Kikis, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
5 stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love!this thing works like magic.. would recommend
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Christian, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember Mug!
Awesome Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for desk workers! Does exactly what you expect.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jackson, thanks for sharing this and leaving a review! We're happy to hear you've continued to enjoy your Ember and are able to enjoy it while woking at your desk! Thank you for your support, and let us know if you have any additional questions.
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it's great. I have to fight with getting it to respond or have to pair it because it loses connection on a regular basis. It's also fixated on the temperature of 135 because it keeps going back to that no matter what I set. I can set it to 137 minimize the app and reopen and it back at 135. When the animation is working showing what temperature it working towards I can see it going right past what I set and settling on 135. And that's when the animation is work which isn't that often. Support had we reset everything from scratch but still same results. I really want to like this mug but as time goes by I just want to smash it against the wall. Especially at this price point it very disappointing.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jerry, thank you for leaving a review! We're sorry to hear about the experience you've had with your Ember. It sounds like the mug may not be fully connected to your device, but we do want to assure you that the mug is functional without connection to the app. If you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
Ember mug
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this mug. I am a slow drinker so this is great! It keeps your drink hot for a nice long time. The only issue I have is with the tech side, but that is me not the product!
I would recommend this to a friendCup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup I like really really really like it a lot
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know!
Warming mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mug with warming capacity to keep hot for hours
I would recommend this to a friendMug size is misleading
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug definitely does not hold 14 oz. When filled with 12 ounces of water it is almost at the top, no room for cream. This is misleading.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Paul, thanks for your feedback! While we are confident that the 14oz Ember Mug will fit 14oz of liquid when filled to the brim, as coffee lovers we totally understand wanting a little extra room. For customers that value volume, we recommend our Ember Tumbler, which comfortably fits 16oz of liquid and comes with two different lid options so you don't have to worry about your coffee spilling over. We appreciate your support and hope this information is helpful!
Ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with only two flaws: the color makes it hard to tell the level of pour (dark on dark), and the app does not seem to make a difference on temp.
I would recommend this to a friendNot my cup of tea….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would get hotter than 145. So that was disappointing and it doesn’t stay charged as long as I would like. It’s not great for the money but it sure is pretty!
No, I would not recommend this to a friendGreat product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mug! Instead of my coffee being hot just for a few seconds, it’s hot all the way until the last drop! Just remember to keep it charged or even on the charger!
I would recommend this to a friendPerfect gift for the person who had everything!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive purchased two of these Ember mugs now as gifts after having received one myself. They are not something you'd usually buy for yourself but once you have one, it's hard to live without it. The mug has been pretty much trouble free, except for some occasional Bluetooth connection issues, but this hardly matters unless you change the temperature often. I did have the coating peel off on my first mug, but Ember was easy to work with and they sent over a replacement promptly. Would gladly recommend to anyone who enjoys a hot beverage!
I would recommend this to a friendGood Concept But Needs Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just a Coffee cup, but it does keep your coffee warm for a fairly long time. Off the coaster/charger it only holds temp for an hour. Connection gets lost still at times. I wish the connection stays constant. Cannot update software.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Alex, thanks for leaving a review and sharing this. We hope you can still enjoy your Ember and appreciate the feedback in regard to the app/connectivity. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!