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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,303 reviews
  • Rated 5 out of 5 stars

    Gentle heat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the perfect temperature to my coffee. Simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice mug, can keep your coffee or tea hot and fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother’s Day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it!! Cannot stop thanking me for it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a game changer. No more cold coffee or tea ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect way to maintain beverage temps.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. When heating dark coffee, don't crank it up too high or the coffee will burn slightly if left still for some time and be more difficult to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this mug. She is a slow coffee drinker so it saves me having to microwave her coffee every 10 minutes. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly worth it. Never get a nasty cold sip again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mom. She loves it, but did have issues with the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom so she won’t have to worry about warming up her coffee again, she loved it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite! I’ve been wanting this for a couple of years. When this sale happened I jumped. Best decision!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ember mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been worth the purchase. I’ve actually finished a cup of coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big size = Big Improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The increased size to some of the other versions is a "must" if you drink more than a cup a day. Even if you don't fill it all the way up, its nice to have some wiggle room as your transporting the mug around and taking sips so it doesn't spill as easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great mug. It keeps drinks warm/hot for long period of time and it is very easy to use with the app. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps temperature, not Bluetooth connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the temperature stability that it provides. However, it doesn't stay connected to my phone so i have to keep re-pairing to change any settings. Fortunately I just keep it set at the same temperature at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Gift Idea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked nice. Was an exchange gift. They seemed pleased with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good. Battery charge is short

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mug is good. Wish the battery lasted a little longer but overall a decent product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a great idea, reducing the need to constantly head to the microwave to warm your coffee, however, the design for recharging the mug is flawed. Having three dimensional pins on the charging coaster come in contact with a mug that is fairly heavy, is a design flaw. I bought two of these mugs, and ran into the same problem with one of the pins being pushed back into the coaster, which prevents the mug from being charged. Returned the item.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Thanks for your feedback, Michael. While we are very sorry to hear you returned your Ember Mug, we are always listening to customers when it comes to our current and future product designs. Please know the Ember Mug includes a manufacturer warranty and our support team is always happy to help assist our customers with any issues. Ember

  • Rated 5 out of 5 stars

    Heated cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product would recommend. The lid is a great addition.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very cool product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is cool but i down my coffee to fast to enjoy its benefits. I think this if for someone what drinks their cup of coffee over a long time period and they let it sit for too long

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for at home!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] As someone who works from home, this is my best friend! Does exactly what i need it to with several options of drink types.

    I would recommend this to a friend