Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Couldn’t go without it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cup works great and greatly increases the pleasure of a hot cup of coffee.
I would recommend this to a friend - Pros mentioned:Overall performance
Great technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup. Works extremely well. It’s too bad the price keeps jumping around
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
Works great.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. A bit pricey but it was a gift. Keeps coffee hot!
I would recommend this to a friend - Cons mentioned:Charging
Ember
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 6 months! It started not charging the mug would only charge sometimes other times it would say charged then would just shut off.
No, I would not recommend this to a friend - Pros mentioned:Color, Temperature control
Worth the splurge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the blue color, the matte finish and the larger 14 oz size. Keeps my morning coffee perfectly hot which is the only way I like to drink it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you so much for leaving a review! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
after learning about how it works, it's nice to ha
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's definitely not a necessity, and I wish it was a bit more reliable in terms of when it keeps my coffee hot and when it turns off. I'm figuring it out as I use it, and it's nice to come back after an hour or so and find my coffee nice and hot.
I would recommend this to a friend - Cons mentioned:Battery life
Returned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did keep the coffee warm. The battery lasted about and hour before it needed to be recharged. Returned the mug because the ceramic coating started peeling off.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi CoffeeDrinker, thanks for taking the time to write a review and providing this feedback. We're so sorry to hear about the experience you've had with your Ember! We're always looking to grow and improve so if you have any other concerns, please reach out to us on our Ember Support site so we can learn more!
- Pros mentioned:Temperature control
Ember rocks!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am always complaining because my coffee gets cold before I can drink it. My new Ember mug has changed all of this. I customized my coffee’s temp and it suits me perfectly. Best investment and gift I have had for a long time. So happy with this product!
I would recommend this to a friend - Cons mentioned:Battery life
Ember mug 12 oz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Ember mug! This is my 3rd one. I am hoping they can increase the battery life.
I would recommend this to a friend - Pros mentioned:Temperature control
Best Self Warming Mug Money Can Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our fourth ember mug in our collection and we use them daily. The battery lasts a decent amount and being able to set the exact temperature really puts the icing on the cake.
I would recommend this to a friend - Pros mentioned:Temperature control
Great Mother’s Day gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it especially because she set it to the temperature she takes her coffee and stays hot while she is busy
I would recommend this to a friend - Pros mentioned:Color, Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and keeps my coffee hot! Very slick color
I would recommend this to a friend - Pros mentioned:Temperature control
A great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great warmer my tea. Heat lasts long and has been reliable for years
I would recommend this to a friend - Pros mentioned:Temperature control
Ember Blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cup for the busy day. Get distracted...no reheating. Your drink stays hot.
I would recommend this to a friend - Pros mentioned:Size, Temperature controlCons mentioned:Battery life
A functional indulgence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size. Attractive. Works well. But it is yet another electronic and luxury device. It requires careful cleaning and handling (no dishwasher, avoid getting bottom wet), and electricity. It is not for everyone. There are other ways to prevent cold coffee. That said, I use it every day.
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Great mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps beverages warm. Easy app to use. Enjoyed it a lot.
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Warm beverage lover companion
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the mug. Keeps my coffee at temperature I set for as long as I need it to be. Easy to pair with phone. Also easy to clean after use
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there! Wow, thanks so much for leaving such an awesome review! We are ecstatic to hear you've been enjoying your Ember and appreciate your support - if you ever have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Makes a great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've wanted to get my husband an Ember mug, but he thought it was too expensive. It IS a lot for a coffee mug, but he is really enjoying the fact that his coffee isn't continually getting cold before he can finish it. We've gifted four family members with Ember mugs over the past two years, and each one of them loves to use theirs.
I would recommend this to a friend - Pros mentioned:Temperature control
Momma’s Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves to sit and have coffee before work but I’m constantly going downstairs to reheat but not with this mug . It’s incredible how it keeps her coffee a 140 degrees for so long and I ordered a cover which makes it last even longer . She loves her cup !!
I would recommend this to a friend - Pros mentioned:Temperature control
Makes Coffee Better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this mug so much, I bought the travel mug and sent one as a gift. If you like your coffee to stay hot the whole time - it is great!
I would recommend this to a friend