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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2290 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Temperature Control Smart Mug 2, particularly its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity, as well as the cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,290 reviews
  • Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup Sometimes the charger has worn out but they sell replacement chargers. Only drink my coffee with that mig

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Keeps it hot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and keeps my coffee hot while im in meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Warm beverage lover companion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mug. Keeps my coffee at temperature I set for as long as I need it to be. Easy to pair with phone. Also easy to clean after use

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there! Wow, thanks so much for leaving such an awesome review! We are ecstatic to hear you've been enjoying your Ember and appreciate your support - if you ever have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad for Christmas and he uses it for work and loves it. His coworkers are wanting to take it from him.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    She loved it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved her Christmas gift! This has been in use non-stop for the last month. No more cold cups of coffee or tea for her!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife as a Christmas present; she loves it. She can set the temp just the way she likes it via her phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great useful mug!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a family member and he was super happy! Keeps coffee/drink very warm even after a while!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Ron

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product for about a week and it works great, but make sure to tell your wife not to put in microwave. It will melt quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it this mug. Use it everyday. One thing I would point out is, the battery last for one cup. But if you’re in an office. Then it should be fine, since the base is the charger

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loving my Ember

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my Ember! I wasn't sure I was going to really use this, since it was a gift, but I love it. I used to chug my coffee because it would get gold to quickly for me, but now with the Ember, I can take my time and really enjoy my coffee. The battery life isn't fantastic, about 50 minutes, but I do keep it on the charging coaster, so there is not need to worry about battery life. Highly recommend the Ember mug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality product for home & office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality product & on time delivery. The coffee is hot for as long as I need to continue my work & sip when i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Valued Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. My second ember product that I absolutely lovez

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great product,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember Mug is Easy to set up and program, keeps you hot beverage at whatever temp you set. Will last for 2.5 hours without charge. Need to electric for base to charge mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    This mug messes with your mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look and feel if the ember mug is extremely premium. My first use really caught me off guard when 30 mins later it was still perfect temperature. Beyond the obvious, the app has many more features like timers for different teas, temps for different beverages, and recipes. Its way more than a mug.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, ease of setup and the app works well. Little pricey, just wait for the sale.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No more re heating in microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised,but I’ve been having issues with pairing on phone but it’s ok so long as it’s does if main function keep coffee hot ,I would recommend I wast less coffee and can take my time enjoying hot beverage.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These e-cups are wonderful but they will spoil you. Unless I have my e-cup, nothing ever stays warm anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mug less reheating the Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the wife she loves it wish it had better battery life..By the way when your charging it while drinking it won’t charge the battery it just keeps temperature..

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    10/10 buying again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Would recommend for all my fellow neurodivergents out there that have taken a sip of coffee only to realise it’s been cold for 20mins whilst you’ve been doomscrolling on the socials. Buying another one for the wife!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great mug but not very durable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 5 of these mugs and they are great for about the first year. A couple of them didnt last that long and I had to submit a warranty claim. Ember was good about the replacements but they have also deteriorated quickly. We do use them daily.

    I would recommend this to a friend