Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Temperature control
Ember Mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience so far. Beautiful color and design and heating system is great.
I would recommend this to a friend Electric Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it this mug. Use it everyday. One thing I would point out is, the battery last for one cup. But if you’re in an office. Then it should be fine, since the base is the charger
I would recommend this to a friend- Pros mentioned:Temperature control
Ember Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mug, I NEED my coffee to be hot when I drink it and this is the only mug that does the job. I have tried other brands but Ember is the only one that actually works. From the first sip until the last, even if it takes me an hour to drink the whole thing ( sometimes life gets in the way).
I would recommend this to a friend - Cons mentioned:Battery life
Good Idea Overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Does keep your beverage hot for a good hour. Cons: Bluetooth connection drops all the time. Have the biggest mug yet still feels like not enough compared to normal mugs. Need to wash immediate after use and put on charger so it's ready for next use.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for leaving a review and sharing this. We're sorry to hear about the experience you've had with your Ember and appreciate the feedback in regard to the app. If you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
- Pros mentioned:Temperature control
Cup
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup and keeps coffee all day. Bought as a gift for my Daughter and she uses it every day
I would recommend this to a friend - Pros mentioned:Temperature control
Ms
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cup. I have my hot coffee through my one hour and a half of study every morning I’ve bought through two others and I’m considering buying more for all the people I love.
I would recommend this to a friend - Pros mentioned:Temperature control
No more cold or warm coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug is great. Now my wife or I can have our coffee and chase our kiddos around without worrying about drinking cold coffee. Keeps the coffee hot for over an hour.
I would recommend this to a friend - Pros mentioned:Temperature control
For the busy coffee drinker in your life!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok...so I purchased this for my father a few years back. He uses it everyday. After how happy it made him, I was determined to buy one. Whenever I get a cup of coffee at work, I always seem to get pulled away and when I return I have a cold or lukewarm cup of coffee. Not anymore! Love this cup!
I would recommend this to a friend - Pros mentioned:Temperature control
Game changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always enjoyed coffee, but I don't like it too hot, and I don't like it too cold. First world problems, I know. However, my Ember cup has changed my world. I make a cup, wait until it reaches my set temperature (128), and then start sipping it. Amazingly, my coffee remains at 128 degrees from that first sip until the last one. If Maxwell House had not already used the phrase, "good to the last drop", then I would apply it to Ember, which would be more true. This thing is worth it!
I would recommend this to a friend - Pros mentioned:Temperature control
Gotta have Hot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot coffee for me!! Perfect gift for the real coffee drinker!
I would recommend this to a friend - Pros mentioned:Temperature control
My fav mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug does exactly what it’s supposed to do! Just keep in mind that the mug works even better with a lid which will help maintain a uniform temp, otherwise the Mug will cool a little if you’re in a cold environment. I purchased a universal mug from Amazon since it’s virtually impossible to get an ember one. For the price, you would think a lid would be included.
I would recommend this to a friend - Pros mentioned:Ease of use
Another Ember in the house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second Ember mug and this one didn’t disappoint. Simple to set up and connect to my Apple iPhone. Keeps beverages a set temperature without a struggle. No more throwing away cold coffee or needing a “hot top”. Worth the price.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Battery life
Heated mug.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool idea. Battery does not last all day. It holds a good amount of coffee and the 10oz cup is too small.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember so far! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
- Pros mentioned:Temperature control
Contented Coffee Drinker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife, who is a coffee drinker. She loves it. She usually nurses her coffee and consequently had to microwave it a couple of times before finishing a cup, but not with the Ember. It keeps it nice and hot all the time.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
Very stylish but expensive mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well but the price is quite high. Keeps liquids at temperatures I like.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
Pricey but my drinks are hot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well, the price and limited colors are the only thing that keep me from giving it 5 stars.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this feedback! We’re glad to hear you’ve been enjoying your Ember and would be happy to share this feedback with our team as we continue to improve!
Ember mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cup Sometimes the charger has worn out but they sell replacement chargers. Only drink my coffee with that mig
I would recommend this to a friend- Pros mentioned:Ease of use
Great coffee mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife..she loves it..easy to use too
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
Ember Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome job of keeping coffee hot - just expensive
I would recommend this to a friend - Pros mentioned:Temperature control
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug, exceeded expectations for ability to keep coffee and tea to the desired temperature!
I would recommend this to a friend