Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Life changing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to give it a try and it is a life changer! Gone are the days of cold coffee. When work gets busy and you forget about your cup for a while you go back and it’s still the perfect temp. Notifications on your phone when your ideal temp is reached. Can not stress enough how amazing it is. Originally got one for work, and ended up getting my wife one and one for each of us at home too.
I would recommend this to a friend - Pros mentioned:Size
Keep your coffee hot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect way to keep your coffee hot to the last drop! No electric cords except where you keep the base plugged in! Plenty of battery time for morning coffee. Bought it for my wife for Mother's Day, and she has used it every day since! No problems; only smiles!! I recommend the larger size so the coffee doesn't go all the way to the top.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Bigkev3273, thanks for sharing this with us! We appreciate your support and hope your wife continues to enjoy her Ember Mug - if you have questions or concerns, please feel free to reach out to us so we can help!
- Pros mentioned:Temperature control
Great for a hot cup of coffee!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Though it was more than I ever thought a mug should cost, I was given one as a gift. If you constantly suffer from having your coffee go cold, this mug is the one for you. It takes about 12 oz of coffee and will keep it drinking hot for hours. The only drawback I’ve had is occasionally it doesn’t connect to the app and I have to re-do it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Marmar, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to the app and price as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
keeps coffee at my desired temperature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.default temperature is 135 degrees. With the app, I upped temperature to 140 degrees. coffee is more enjoyable at my desired temperature. I did not think 5 degrees would be noticeable, but it is.
I would recommend this to a friend - Pros mentioned:Temperature control
Mom loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my mother for Christmas. She has literally used it everyday day since for her tea or hot chocolate. Mug always keeps it hot for her throughout the entire day. She hasn't used the app features yet but is satisfied with the default temperature.
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect Coffee Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. I normally drink my coffee from a Yeti to keep it warm but on the weekends I enjoying drinking from a mug. Temp control is perfect!
I would recommend this to a friend Great store, great cup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves her cup, this is the second one that i have bought from Best Buy. She accidentally microwaved the first one (I strongly recommend you don't do this - lol). But the cups work great and the store was helpful.
I would recommend this to a friend- Pros mentioned:Temperature control
Best Warming Mug on the Market!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best warming mugs on the market. Worth the price. The app has gotten better and making sync with phone even easier. After I bought this, have 10 plus family and friends that made the purchase after using my mug. Love to set temps for drinking a latte or coffee. Just click purchase and you wont regret!
I would recommend this to a friend - Pros mentioned:Temperature control
Makes tea time perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mug! It keeps my tea at the perfect temperature all afternoon! You can control the temperature you want it set at and it handles it from there! Highly recommend!
I would recommend this to a friend - Pros mentioned:Design
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family was thrilled with the gift! They said they looked nice too.
I would recommend this to a friend - Cons mentioned:Battery life
Great for keeping your coffee hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great. I should have bought a cuo that holds more ounces. It works very well. It would be nice if the battery held out longer. That may be the reason it was on sale.
I would recommend this to a friend - Pros mentioned:Color
Love this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, not having to reheat my tea in the microwave with this mug. Makes for a great gift also. I also love the bold color
I would recommend this to a friend - Pros mentioned:Temperature control
Set your desired temperature
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as promised. Keeps the drink at the predetermined temperature.
I would recommend this to a friend - Pros mentioned:Temperature control
Hot to the last drop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift. My wife absolutely loves it. No more microwaving to heat up her coffee. Even after she puts some creamer in her coffee, still hot to the last drop.
I would recommend this to a friend - Pros mentioned:Temperature control
Better than expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for Christmas for me and my wife, we both enjoy our coffee to stsy at temp. Wasnt sure if i would enjoy these or not , and to my surprise they reslly do a great job , the app makes it nice to ajust your temp , i would recommend
I would recommend this to a friend - Pros mentioned:Temperature control
Mocha
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives a wonderful cup of coffee at perfect temperature
I would recommend this to a friend - Pros mentioned:Temperature control
a morning must have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a total must have. keeps my coffee hot for long time.
I would recommend this to a friend - Cons mentioned:Battery life
Great Product, Small Annoyance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life seems to be less than anticipated are’s 135 degrees, but as long as you’re using the coaster it’s amazing. Says not to use a metal spoon, as it would damage the ceramic coating... don’t really have a rubber or plastic spoon, so tough to mix in sugar/creme as needed.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Kevin, thanks so much for sharing! We're happy to hear you've been enjoying your Ember so far! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! We appreciate your feedback and will pass this along to our team as we continue to improve!
- Pros mentioned:Temperature control
Great product, with more capacity
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have two Ember smart mugs and an Ember travel mug, and we love them all. This one has a somewhat larger capacity than the original, which is nice since the bottom contains the battery and does not go as deep as you would think by looking at the cup. Great convenience for keeping your coffee warm.
I would recommend this to a friend - Cons mentioned:Battery life
Love it, but lost battery power
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE my Ember mug, but this is the second one i have purchased and it has already lost battery power in less than a year and 2 months. I am 2 months out of warranty on this one. So $150 is a steep price for a mug that only works for 1 year.
No, I would not recommend this to a friend