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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2297 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,297 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome cup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife and she really enjoys having her coffee and tea at the perfect temp while she finishes her cups. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    There’s a science to the perfect cup of coffee…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    …and Ember Mug definitely helps your chances at achieving it. Temperature regulation of your favorite hot beverage is a game-changer. And for those who pay a little extra for appealing, sleazy, understated aesthetic, this mug is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the look. This was bought as a gift and the recipient really loves it. Keeps the liquid hot and fresh. It was worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how much my fellow office drones like to crank up the AC my coffee stays warm!

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    Small but powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that it warms up pretty quickly, only thing ive disliked is that it needs to always connect manually via the app to start working

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Steve’s Copper Ember Mug Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is the best. I live the color and use it daily. The ease of setup and extended battery life compared to my early generation mug provides me with warm coffee every morning. Great mug.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ember rechargeable mug

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember chargeable coffee mug is a phenomenal product. It’s easy to clean, easy to use and works great! I love it! It is a must for s as my coffee or hot tea drinker!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart mug is a game-changer! My coffee stays at the perfect temperature, so I can savor every sip without it getting lukewarm

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Fabulous Essential for Avid Coffee Drinker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how I survived without this! No longer am I tied to the microwave. Greatest invention ever! I do recommend this larger mug because it allows more choice. I am getting more for gifts, but waiting for the same sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Heated Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a friend and she loves it. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works well and keeps my coffee and tea warm. The instructions were easy to setup with the required app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome Buy. Must have for work from home people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is just awesome. I got it for my wife who used to go and heat her coffee in the microwave like 3-4 times a day. After this mug she is able to drink hot coffee right from her chair. I think while working from home, this is really a great product to buy.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Phoenix221, thanks for taking the time to leave a review! We're glad to hear your wife has been enjoying her Ember so far and no longer needs to reheat her coffee, especially while working from home - thank you both for your support! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life does not last that long. Had to order an extra charging base to place on my desk.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee and tea at the perfect drinking temperature. My only gripe is i wish the battery lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Mug Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my brother’s birthday but indeed I already have 2 ember mugs at home love it no more microwaving coffee I drink my coffee slow during the morning it’s the best I highly recommended it if you are a coffee drinker

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this cup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big tea drinker and I use this cup almost everyday no matter how much time has passed my tea is always at the perfect temperature and looks super cool on my desk. The days of not finishing my drink because it’s cold is over!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Tea for me!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lil cup is pretty darn cool, I drink a lot of yea and who likes drinking it cold in the mornings?? (Not me!) kepts or reheats your drinks, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug! I would recommend the spend if you are someone who loves to keep your coffee hot and are busy throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hot beverage mug. I got this for my wife because she was constantly reheating her coffee in the microwave. No longer. Mug keeps her coffee at whatever teperature she sets.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear your wife has been enjoying her Ember and we hope you get one for yourself as well - we appreciate both of your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this mug!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug! I have one for the house and bought second one for the office. Keeps the coffee at the perfect temperature.

    I would recommend this to a friend