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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2297 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,297 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Works good sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't connect all the time and have to keep resetting it but when it does connect it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for coffee connoisseurs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is amazing. It is the perfect size for a big cup of coffee and keeps it hot for a long time. My husband loves it. The handle is a really good size, too. I would definitely recommend this product; you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Essential device for coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very convenient that it keeps a drink warm at my favorite temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    You need this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mug! It is so nice to have the last sip of coffee as hot as the first! This is the third Ember I have bought, aside from my own. The others were gifts, and everyone says the same thing, “ I love my Ember”! Easy to use app makes this mug a must have!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your Ember and have gifted this to others as well - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    12 oz Mug

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mug. Never knew they came up with a mug that can keep my coffee hot until i received this as a gift. Now i need the travel mug. Hopefully for christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Pricey, but worth it to me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I one of those electric warming trays that kept the last few swallows of my coffee hot, but it couldn't handle a full mug. This does. Pricey, but does the job where others don't.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    An excellent accessory in a house full of kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this mug almost every day. As long as you remember to keep it charged, it does a nice job of keeping your drink warm. It’s very handy in a house full of kids where you don’t get to sit down and enjoy your drinks in one sitting.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    HOT COFFEE!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solution to keep your coffee from getting luke warm, or cold.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    E-mug Warmer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug to use at home to keep your drink warm continuously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mugs for Dads (or anyone really!)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas present for my dad. He tends to let his cup sit until it grows cold, with this he doesn't need to microwave his cup anymore (unless he forgets to charge it, but it doesn't even take that long. It only did when we first unpackaged it). You can literally see the coffee steam, and it stays that way! The handle isn't uncomfortable or awkward to hold which was something I was worried about. It's pricey, I would only recommend getting this as a gift for a loved one or for oneself. With proper care, any product will be worth the money spent. I think it was worth it! I'm thinking of getting one for myself and my mom.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate cold coffee but I love to linger over a cup. This allows me to sip and savor. Y on,y criticism is the battery life. It lasts less than an hour. Lengthen the battery life and this would be five stars.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kate, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at [email protected] so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Efficient little mug

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. Amazing technology in this mug that keeps her coffee at her preferred temp. This had eliminated multiple trips to the microwave nuking the heck out of the coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings drinking coffee to a whole other level. I initially thought this was super gimmicky. But now, cold coffee is a thing of the past. Super easy to connect, keeps my coffee warm and tasty.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee that never gets cold! App worked great for control and monitoring.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps it hot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't stand a luke warm beverage. My ideal temp is piping hot. Happy to report this really does keep it more than warm & has customizable temps. Have already gifted two.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Really love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is genuinely one of my favorite purchases, although I do wish it was a bit cheaper/more affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Throwing out the rest of my mugs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mug! It keeps my morning coffee hot when it’s freshly brewed and my dog decides it’s time to go for a walk. This mug has not failed me yet!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    ember temperature control smart mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift to my husband. He was so delighted to receive the Ember-temperature control smart mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    great coffee cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the market. By using the the device I am getting good savings on coffee. I can actually finish a cup at my work desk, without having to get up and get a refill on my cup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it while it’s hot!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mother-In-Law is still thanking me for this super amazing coffee cup!

    I would recommend this to a friend