Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Modern and simple
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aesthetically pleasing and does as intended and the app is simple enough for even my grandma to use.
I would recommend this to a friend - Pros mentioned:Temperature control
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great for your office and a great gift! Keeps your coffee warm and delicious throughout the day!
I would recommend this to a friend - Pros mentioned:Temperature control
Keeps coffee always the temp you want
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two sets for gifts because we love ours. Keeps beverages exactly the temp you want. Put your coffee cup aside and come back and want hot coffee, no problem with this mug
I would recommend this to a friend - Pros mentioned:Ease of use
Great Mug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's supposed to. Easy to set up and use. Wish the coaster was a USB charger instead of a AC plug, which would make it easier for desks as if you want to use this for your day it's going to need to charge.
I would recommend this to a friend - Pros mentioned:Temperature control
Execllent to keep coffee hot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a habit of making coffee and forgetting to drink it since i am on a lot of calls for work in the morning. It goes cold very quickly. This mug is the PERFECT solution.
I would recommend this to a friend - Pros mentioned:Temperature control
You get what you pay for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does an amazing job at keeping my coffee warm. Sometimes I’m so busy I forget where I left my coffee mug and when I find it it’s still nice and warm.
I would recommend this to a friend - Pros mentioned:Temperature control
Stays Hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my wife and she loves it! Bought her a second charger and the travel lid now she can take it to work.
I would recommend this to a friend - Pros mentioned:Temperature control
Morning Coffee Game Changer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely LOVE my Ember mug! No more reheating my morning coffee multiple times in the microwave. The mug keeps my coffee at the perfect temp for the full 90 mins off the warmer and continuously if left on the warmer.
I would recommend this to a friend - Pros mentioned:Temperature control
Every day user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a gift for my wife and she loves it! Best gift for a coffee drinker.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
Love having hot coffee, but at a price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having hot coffee stay hot. Suggest buying 14oz cup, because 12 oz on my keurig fills to top, adjusting temp is inconvenient. Very expensive, waiting to see how long it lasts.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Ehrenfried, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember so far and appreciate your feedback about price and size as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Best Mug EVER!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how I lived without this mug! I have already bought a second one weeks after the first. I love having my coffee or tea at perfect temperature all day. The Best
I would recommend this to a friend - Pros mentioned:Ease of use
Great coffee cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and simplistic. App is easy to use. A must have if you set your coffee cup down for periods of time.
I would recommend this to a friend - Pros mentioned:Temperature control
Good mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug keeps your coffee nice and toasty. Will recommend the mug.
I would recommend this to a friend - Pros mentioned:Temperature control
Great gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter says this was a wonderful Christmas gift! She is a nursing student and right now a lot of instruction is online. She doesn't have to worry about cold coffee while in class and she can enjoy it from a regular mug rather than a travel mug!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're glad to hear your daughter has been enjoying her Ember, especially during her online classes - if you have any questions or concerns, please let us know!
- Pros mentioned:Ease of use
Keeps the coffe warm
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to setup and use once i pour the coffee in and turn it on to the setting i want it never goes cold and thats all i can ask for.
I would recommend this to a friend - Pros mentioned:Temperature control
Great concept and cup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup and so Great to have a hot cup of tea until the cup is finished! We like our tea hot, only exception is Iced Tea so we are Really Enjoying this mug, great idea and hope it lasts a Really long time. Actually considering getting another!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Super, thanks for leaving a review! We’re glad to hear you’ve been enjoying hot tea with your Ember - if you have any questions or concerns, please let us know!
- Cons mentioned:Price
Great mug, maybe not for everyone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the mug, it is stylish, but the max temperature this mug can hold is less than I would like, I would like to keep drinks a bit hatter than this. Pricy for a mug but I guess you want to control it over Bluetooth, you gotta pay the price for it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Cons mentioned:Battery life
Works well, not perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for a family member. This has worked well for the last 5-6 months, but the battery life is not as good as I thought it would be, and I am never happy when I have to an add an app to a phone to make something function.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi BonkersMcTonkers, thanks for leaving a review! We hope you can still enjoy your Ember Mug and appreciate the feedback about battery life and the app. Battery life can depend on a number of different factors and the mug is functional without connection to the app, but if you have any questions or concerns, please reach out to us at support@ember.com so we can help!
- Pros mentioned:Temperature control
Great gift for my wife!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great gift for my wife, who typically warms her coffee up in the microwave several times a day. It keeps her coffee at the perfect temperature - she loves it!
I would recommend this to a friend - Pros mentioned:Temperature control
Love it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cup! With my busy mornings, me and my gf leave coffee sitting out all over the house. Love being able to come back to a warm cup of coffee without having to microwave the mug.
I would recommend this to a friend