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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2304 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,304 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fathers day gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad is a big coffee drinker and picked one up for fathers day. He loves it and uses it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the look. This was bought as a gift and the recipient really loves it. Keeps the liquid hot and fresh. It was worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great cup for work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is what I needed at work. I can come back to my desk and my coffee is still the perfect temperature. It heats quickly and shuts off when empty. I am pleased with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the hot coffee. Hate the ceramic flaking off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to start by saying I love these mugs. I love having steaming hot coffee from beginning to end. That being said they have one major caveat. These things break apart inside and they don’t last long. The bottom flakes off. Always stirring the coffee in a different mug before putting it in here and rinsing right away doesn’t seem to help. They make a stainless steel tumbler that’s a thousand times better. We’ve switch to those and have had no issues.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      We are glad to hear how much you've enjoyed your Ember Mug! Sorry to hear you are having an problem with the ceramic coating on your Mug. If you haven't, please reach out to our support team as we'd love to assist you with this issue. Thanks for your feedback! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    One of the beat things i ever bought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia is the best thing ever. Keeps my coffee at the perfect temperature until i finish. I recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart mug is a game-changer! My coffee stays at the perfect temperature, so I can savor every sip without it getting lukewarm

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like hot coffee then Ember is the way to keep it hot. Totally recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for the hot coffee drinker!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug has changed the hot coffee game for me! Normally hot coffee is the perfect temperature for such a short period, but now this can keep it just right for hours!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essential for my coffee drinking habits. Stays hot for hours letting me drink at my own pace and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new one for the bigger size. My older ember is used daily and going strong at 7 years old. No more tossing a cup of cold coffee.stays warm for hours and still tastes fresh

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Heated Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cups are amazing, we have 3 of them, keeps your coffee or tea warm up to an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't matter if she's at work or at home this mug is perfect because she's a tea drinker. I also got her an additional charging base for her work desk.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug! I would recommend the spend if you are someone who loves to keep your coffee hot and are busy throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings drinking coffee to a whole other level. I initially thought this was super gimmicky. But now, cold coffee is a thing of the past. Super easy to connect, keeps my coffee warm and tasty.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Efficient little mug

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. Amazing technology in this mug that keeps her coffee at her preferred temp. This had eliminated multiple trips to the microwave nuking the heck out of the coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mugs for Dads (or anyone really!)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas present for my dad. He tends to let his cup sit until it grows cold, with this he doesn't need to microwave his cup anymore (unless he forgets to charge it, but it doesn't even take that long. It only did when we first unpackaged it). You can literally see the coffee steam, and it stays that way! The handle isn't uncomfortable or awkward to hold which was something I was worried about. It's pricey, I would only recommend getting this as a gift for a loved one or for oneself. With proper care, any product will be worth the money spent. I think it was worth it! I'm thinking of getting one for myself and my mom.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works well and keeps my coffee and tea warm. The instructions were easy to setup with the required app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    12 oz Mug

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mug. Never knew they came up with a mug that can keep my coffee hot until i received this as a gift. Now i need the travel mug. Hopefully for christmas.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee and tea at the perfect drinking temperature. My only gripe is i wish the battery lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this mug!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug! I have one for the house and bought second one for the office. Keeps the coffee at the perfect temperature.

    I would recommend this to a friend