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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,300 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely go with the 14 oz. I bought the smaller one not realizing the volume. This one is much better! It holds a charge and keeps your coffee hot for hours/days!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps coffee hot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly hot coffee until the last drop. No more cold coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite “gadget”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my ember 2 mug for a little over a year now and I absolutely love it. It does what it’s supposed to do and it does it reliably. The app is easy and straightforward also. Get the lid to basically double your enjoyment. Instead of a little over an hour of drinking time I get at least 2 hours of hot coffee. I like this mug so much that I bought 2 more as gifts. Seriously my favorite gadget that I get the most use out of.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. brought one for my mother as gift. worked as avertised . had to get one fore myself. a little pricey. so I waited to catch it on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t go without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup works great and greatly increases the pleasure of a hot cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Keeps my coffee at just the right temp much longer than a regular mug or Yeti

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beverage container.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife as a birthday present, she already has the travel mug but this is great for at home use. Great long lasting battery life

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Must have for the business day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t imagine life without it, has become a daily use for the work day. No more cold coffee

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a hot cup of coffee waiting for me. This works great.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my tea warm all morning and I don’t have to microwave over time as I had to do before.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my wife who always seemed to complain her coffee was never hot enough. Since receiving this mug she has been extremely satisfied with its results. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Office must have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this daily in the office. Keeps my coffee or tea at the right temp! Everyone is jealous.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Very good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife like it so much ..she just put her tea and continue working..

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My electric cup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electric Cup. Its for my wife. Every morning she prepare their coffee and keep it warm.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    LOVE. THIS. MUG!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing like coming back to your cup of brew 20 minutes later and it's still at the temperature at which you set it. What a gem of a cup.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee still warm!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely does as advertised! Kept my coffee warm into the morning when i walked away!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely does as advertised! Kept my coffee warm into the morning when i walked away!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Hot coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing my wife doesn’t like about it is how long it takes to recharge for the amount of time it keeps her coffee hot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dor 1-2 cups, but on/off gets tedious after an hour or so. Otherwesie, great.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Improved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the smaller version. Don't drop your spoon in too hard. thin ceramic will chip easily. software is also improved. default temperature is higher now.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Ember