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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2298 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,298 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Hot coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing my wife doesn’t like about it is how long it takes to recharge for the amount of time it keeps her coffee hot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    LOVE. THIS. MUG!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing like coming back to your cup of brew 20 minutes later and it's still at the temperature at which you set it. What a gem of a cup.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment! I can leave my coffee for 10-15 minutes and come back and it’s still warm.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember coffee mug

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee at the perfect temperature! Such a great item for a coffee drinker!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Cup warmer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Keeps my beverages at the perfect temp. No more reheating in the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who never is able to drink an entire hot cup of coffee. She absolutely LOVES IT!! I would highly recommend it :)

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Improved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the smaller version. Don't drop your spoon in too hard. thin ceramic will chip easily. software is also improved. default temperature is higher now.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love the smile it puts on my wife’s face!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife to drink coffee in. She was always having to heat back up her coffee in the morning. Now she can sit and enjoy her morning without having to reheat. She loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Cool...not practical

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its expensive, the battery life is lacking...the only reason I see using the Ember mug is for vacations while you're on the deck and want to slowly sip your coffee without worrying about it cookibg off. I dont recommend unless they cut the cost by 70%.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well, just couldnt help butvthink the wuality was fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Small but good.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my wife. She LOVES it. I wish it was slightly larger, but it keeps everything hot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My favorite mug in the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug. My cup can keep its piping hit temperature throughout my hour long meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Supper mag.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supper way to keep your drink warm. Easy holds set temperature for about 2 hours

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for coffee drinkers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for a coffee drinker. I bought them for the entire family and everyone loves them. It keeps your drink warm at the perfect temperature you set for yourself.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    WAAAAAARM COFFEE LADIES and GENTLEMEN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great Product, only issue is battery life but it is never truly a major problem

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my husband and he loves it. There was a little learning curve involved but once paired and set up, he is very happy with it. His coffee stays the perfect temperature and recharges quickly.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Wiederholt, thanks for leaving a review here! We're glad to hear your husband has been enjoying his Ember mug so far - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love a hot cup of coffee and this delivers it every day! I am going to take it on vacation with me I love it so much!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    its okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as big as i wanted it eventhough it is the bigger one (14oz). I can't imagine how small the 10 oz looks. But, otherwise it stays hot for about an hour and a half so it does the job for the most part

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi mell, thanks for leaving a review and sharing this! We hope you can still enjoy your Ember Mug and appreciate the feedback about size - we'd be happy to share this with our team! If you have any other questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Toasty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mug, super easy to use with the app and keeps the beverage warm. Great gift!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wife absolutely loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my wife as a birthday present and shes a huge fan.

    I would recommend this to a friend