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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,300 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Wish the battery lasted longer but I like the size so there’s the compromise

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little device keeps the coffee at perfect temp

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love the smile it puts on my wife’s face!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife to drink coffee in. She was always having to heat back up her coffee in the morning. Now she can sit and enjoy her morning without having to reheat. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee cup Iever had. As a sipper, I don't need to reheat or drink it down quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who never is able to drink an entire hot cup of coffee. She absolutely LOVES IT!! I would highly recommend it :)

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing…. Really it is. I had to buy the Togo mug as well.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment! I can leave my coffee for 10-15 minutes and come back and it’s still warm.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my husband and he loves it. There was a little learning curve involved but once paired and set up, he is very happy with it. His coffee stays the perfect temperature and recharges quickly.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Wiederholt, thanks for leaving a review here! We're glad to hear your husband has been enjoying his Ember mug so far - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for coffee drinkers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for a coffee drinker. I bought them for the entire family and everyone loves them. It keeps your drink warm at the perfect temperature you set for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember coffee mug

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee at the perfect temperature! Such a great item for a coffee drinker!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Cup warmer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Keeps my beverages at the perfect temp. No more reheating in the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    its okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as big as i wanted it eventhough it is the bigger one (14oz). I can't imagine how small the 10 oz looks. But, otherwise it stays hot for about an hour and a half so it does the job for the most part

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi mell, thanks for leaving a review and sharing this! We hope you can still enjoy your Ember Mug and appreciate the feedback about size - we'd be happy to share this with our team! If you have any other questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Small but good.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my wife. She LOVES it. I wish it was slightly larger, but it keeps everything hot.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Ridiculous but great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is ridiculous but this has become one of my favorite gadgets for its convenience. Just watch out if you put any dairy in your tea or coffee, it will curdle after some time.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Smart Mug

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug!!!! I typically drink coffee fast but this mug also has different settings depending on the type of coffee drink you are drinking for the perfect temperature!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love a hot cup of coffee and this delivers it every day! I am going to take it on vacation with me I love it so much!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome gift!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mug at work every day. It is so nice reaching out after a few minutes not to a luke warm coffee, but to a steaming cup of Joe.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My favorite mug in the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug. My cup can keep its piping hit temperature throughout my hour long meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Mug, Nice Warm Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the larger size of this mug. I have an older smaller Ember mug, but the blue tooth no longer connects to my phone. This one connects perfectly and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Supper mag.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supper way to keep your drink warm. Easy holds set temperature for about 2 hours

    I would recommend this to a friend