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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2297 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,297 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug love how it keeps the perfect temperature would recommend to buy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mug, but the only thing that i want to improve for this mug is the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and very useful. I hate having my tea get to a drinkable temperature and then get cold a moment later. A luxury for sure, but one i don't regret buying.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    nice gift idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for someone who likes to have their coffee or tea hot or at a specific temperature

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    GREAT MUG

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad, but he gave it back and man I love this mug. It’s awesome! Keeps the coffee nice and hot!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    In the Cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a coffee lover and now I’m an Ember lover. I love, love, love this cup!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug works extremely well I enjoy it and keeps coffee nice and hot

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Keeps the tea warm!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, keeps the tea warm for my wife when she forgets about it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money! I always hated drinking hot coffee because it would get cold so quickly. This coffee mug takes care of that! Don't let the price stop you from buying! It is amazing and worth the money!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chelsea, thanks for leaving a review here! We’re glad to hear you’ve been enjoying your Ember and take time drinking coffee at your perfect temperature! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Brilliant design

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift to my sister. She’s been using it for quite some time now and still loving it. The cup senses the content and heat up itself.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesom!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mug! Solve my problem with coffee kept cooling down before I finish drinking. Great mug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift For Coffee or Tea Lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a holiday present for my husband and he uses it everyday. It’s been over a year and he still loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for a person who drinks coffee SLOW. I enjoy this product.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Loves mug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really likes his heated cup especially while doing work around the house

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Bought this for my husband and he loves it. We are total opposites he loves everything hot and I love everything cold. Being able to keep his coffee hot for hours couldn’t be more perfect for him

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kimmy, thanks so much for sharing! We're happy to hear your husband been enjoying his Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Cool invention, works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a Christmas gift for my wife and she loves it. She says her coffee is alway at the right temperature even when she forgets she puts it down and walks away.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cup! Keeps all things hot! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    High tech mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you are looking to have a consistently kept temperature mug. You can even control it with your phone via the app.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worth the money if you use it every day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, but it could use a longer battery life. I use it at my desk, so I use the charging coaster most of the time, but the battery only lasts a couple of hours on its own.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Alyse, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember and appreciate this feedback. The 14oz has an expected battery life of up to 80 minutes, but battery life can depend on a number of factors - if you feel your battery is draining faster than normal, please reach out to us at support@ember.com so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps It Hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item as a gift for my parents and they love it. Keeps the coffee hot for hours, and allows them to enjoy their brew all day. Relatively simple to setup as well!

    I would recommend this to a friend