Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Cup warming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is great I'm using every day, liked very much drink coffee
I would recommend this to a friend - Pros mentioned:Temperature control
Nails!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Girlfriends loves this cup warmer. Works in her office at home and never has to make a trip to warm-up her coffee in the microwave ever again!!
I would recommend this to a friend - Pros mentioned:Temperature control
Coffee mug
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool mug use it almost daily would recommend to others
I would recommend this to a friend - Cons mentioned:Battery life
Pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife, she likes it but the battery life could be better. Accomplished what she wanted though.
I would recommend this to a friend - Pros mentioned:Ease of use
Best mug I've purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended, the app is easy to navigate and use.
I would recommend this to a friend - Pros mentioned:Temperature control
Hot coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy, keeps my coffee at the temperature I love
I would recommend this to a friend Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife and she absolutly loves it.
I would recommend this to a friend- Pros mentioned:Temperature control
I might have to get one for myself
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my wife and she absolutely loves it! It keeps her teas and coffees at the perfect temp for hours.
I would recommend this to a friend - Pros mentioned:Temperature control
For the true coffee drinker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for a true coffee drinker. Keeps my coffee heated so I never have to worry about reheating it. Reheated coffee never taste the same
I would recommend this to a friend - Pros mentioned:Temperature control
Great smart mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING! Keeps my tea at perfect temperature! ITs not too heavy either
I would recommend this to a friend - Pros mentioned:Temperature control
Solid product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does kept my hot beverages hot, but if you uses cream it does make the cream curdle if you let the coffee seat.
I would recommend this to a friend - Pros mentioned:Temperature control
Keep your drink warm/hot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. No need the reheat your drink or worry about it getting cold. Maintains temperature.
I would recommend this to a friend Consistent temp no matter how often I’m interrupt!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 14 oz capacity! Wish the travel mug was at least 20 oz.
I would recommend this to a friend- Pros mentioned:Temperature controlCons mentioned:Battery life
Works as advertised, dies quickly though.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has the capability of keeping your drink extremely hot, like undrinkably hot. Not in a bad way just very hot. Unfortunately that comes at the cost of a very very short battery life for the best value you need to use the charging plate as a coaster consistently.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hello, thank for taking the time to review our product. We understand the frustration when your drink is not set at the perfect temperature. That said, the mug does adjust temperature from 120 F to 145F. Out of the box the mug is set to 135F and if that temperature is too hot, we recommend using the app to reduce the set temperature. Similarly you should expect that the battery last around 80 min. If you are not experiencing a battery life close to that number please reach out to us at support@ember.com so we can better assist you!
A+. No complaints
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Fathers Day present for my husband after he was going back and forth about getting himself one. He was initially skeptical. However, he has come around and uses it every day. We’re even considering buying the travel mug version as well!
I would recommend this to a friend- Pros mentioned:Temperature control
Works perfectly!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my Wife since she is always re-heating her coffee. She loves it! She says it stays at a perfect temperature.
I would recommend this to a friend - Pros mentioned:Temperature control
Buy it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it. Changes the whole coffee game. Good bye cold coffee! I thought it was gimmicky - but I'm sold on it now.
I would recommend this to a friend - Cons mentioned:Battery life, Charging
Gimmicky tech mug
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is really overrated. I love how you have to remember to charge it fully after every use! It’s annoying. Oh and the battery barely lasts for a single use… I knew this was a gimmicky purchase but the tech is not good enough
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for this feedback! The 14oz mug has a battery life of 80 minutes and we would be happy to provide some tips to increase this battery life.
We recommend using the charging coaster while enjoying your beverage, which allows the battery to be maintained while heating. We also recommend the Sliding Lids for the 14oz mug as this allows for an extended battery experience as well.
If you are looking for a longer battery, our Travel Mugs and new Tumbler have a 3 hour battery life and the Tumbler has an increase capacity of 16oz!
- Pros mentioned:Temperature control
Ember - Temperature Control Smart Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice to be able to keep your coffee or tea at the temperature you want for as long as you want. Product is on the pricey side but I think worth it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi BobS, thanks for sharing this with us! We're happy to hear you've been enjoying coffee and tea in your Ember Mug so far - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Little Black Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device. Keeps my Java just at the right temperature.
I would recommend this to a friend