Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Temperature Control Smart Mug 2 - 14 oz for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life, price, app connectivity, and charging. Some find the replacement charging coaster to be expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature controlCons mentioned:Battery life
Works as advertised, dies quickly though.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has the capability of keeping your drink extremely hot, like undrinkably hot. Not in a bad way just very hot. Unfortunately that comes at the cost of a very very short battery life for the best value you need to use the charging plate as a coaster consistently.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hello, thank for taking the time to review our product. We understand the frustration when your drink is not set at the perfect temperature. That said, the mug does adjust temperature from 120 F to 145F. Out of the box the mug is set to 135F and if that temperature is too hot, we recommend using the app to reduce the set temperature. Similarly you should expect that the battery last around 80 min. If you are not experiencing a battery life close to that number please reach out to us at support@ember.com so we can better assist you!
- Cons mentioned:Battery life, Charging
Gimmicky tech mug
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is really overrated. I love how you have to remember to charge it fully after every use! It’s annoying. Oh and the battery barely lasts for a single use… I knew this was a gimmicky purchase but the tech is not good enough
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for this feedback! The 14oz mug has a battery life of 80 minutes and we would be happy to provide some tips to increase this battery life.
We recommend using the charging coaster while enjoying your beverage, which allows the battery to be maintained while heating. We also recommend the Sliding Lids for the 14oz mug as this allows for an extended battery experience as well.
If you are looking for a longer battery, our Travel Mugs and new Tumbler have a 3 hour battery life and the Tumbler has an increase capacity of 16oz!
- Pros mentioned:Temperature control
Ember - Temperature Control Smart Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice to be able to keep your coffee or tea at the temperature you want for as long as you want. Product is on the pricey side but I think worth it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi BobS, thanks for sharing this with us! We're happy to hear you've been enjoying coffee and tea in your Ember Mug so far - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly a match made in Heaven. I no longer have to microwave 20 times a day. Love it!
I would recommend this to a friend - Pros mentioned:Temperature control
Love This Mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third purchase. This definitely keeps my coffee/tea hot without having to use a microwave.
I would recommend this to a friend - Pros mentioned:Temperature control
Coffee = Happiness
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey, but worth it! This mug is amazing! It keeps my coffee warm for at least an hour and it my favorite way to start the day!
I would recommend this to a friend - Pros mentioned:Temperature control
Love this, so worth the price for this one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this cup and how it keeps things warm. I also like how it's integrated with my phone!
I would recommend this to a friend - Pros mentioned:Temperature control
Solid product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does kept my hot beverages hot, but if you uses cream it does make the cream curdle if you let the coffee seat.
I would recommend this to a friend - Pros mentioned:Temperature control
Ember mug
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Ember mug. I'm a slow coffee drinker and it is so nice to have it warm while I take my time and enjoy HOT coffee,
I would recommend this to a friend - Pros mentioned:Temperature control
Ember 14oz
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup is awesome. My husband and I each use it daily
I would recommend this to a friend - Pros mentioned:Temperature control
Must have for coffee/tea drinkers.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG!!! This mug is a game changer. A must have for those who love to keep their drinks hot and get distracted a lot. Never heat your coffee up in the microwave again.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Cyoung, thanks for leaving a review and sharing this! We’re glad to hear you’ve been enjoying your Ember!
- Pros mentioned:Temperature control
Fantastic Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this mug! Keeps my coffee the perfect temperature. App is super easy to use to adjust settings. Best investment ever!
I would recommend this to a friend - Pros mentioned:Temperature control
Ember coffee mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one as a gift but I have one and love it!
I would recommend this to a friend - Pros mentioned:Temperature control
A bit expensive but worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though these mugs are expensive, I have really appreciated using it to keep my coffee at a temperature that I enjoy.
I would recommend this to a friend - Pros mentioned:Temperature control
Very nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for chai tea everyday, it works very well
I would recommend this to a friend - Pros mentioned:Temperature control
Great mug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cold coffee? Never again! You really don't know you need one until you buy one.
I would recommend this to a friend - Pros mentioned:Temperature control
Hot Hot Hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee warm for hours. Purchased this item and the travel mug. Both are great products.
I would recommend this to a friend - Pros mentioned:Temperature control
Mug review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mug for my mother, she uses it everyday and she loves that she can control the temperature with her phone. I recommend any slow drinkers but this mug !
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We’re glad to hear the Ember was gifted and your mother has been enjoying her Ember!
- Pros mentioned:Temperature control
Perfect item for anyone!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ember mug was absolutely a must have!! It’s life changing & I can’t do without it!
I would recommend this to a friend - Pros mentioned:Temperature control
Hot coffee all day
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought I would need an electronic coffee mug, but I can’t live without this mug now. It keeps my coffee the perfect temperature.
I would recommend this to a friend