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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2297 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,297 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee warm and the app is very simple and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing Bday Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold the temperature really well. Wife loves it, it was a birthday gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy too used products really nice I liked that recommended

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Innovative product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maintains the temperature as needed. For coffee and tea lovers must go product

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift idea!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thing as a gift for my sister and she loves it! Amazing gift idea for someone who loves drinking anything warm!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this coffee cup. Does a greta job keeping coffee hot for a long time. Very easy to use and wash.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing coffee cup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful! Work 8-12 hours a day and I can keep my coffee warm for the whole shift!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    THE BEST ADDITION TO THIS WORLD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s literally the best addition to this world!!! The battery doesn’t last as long as expected but overall? BRAVO

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Winner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my pastor at church, he loves hot tea before he preach

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Hot hot hot…. HOT COFFEE!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Chrisymas present for my husband. He was always getting up to rehear his coffee and now no longer has to. The app set up was easy, and now he has hot coffee woth every sip. Might has to look in to picking one up for myself! Highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my Ember

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new cup! I’m a slow drinker, so it’s perfect for keeping my coffee warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Gift!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my girlfriend and she absolutely loves it. For non tech savvy people it can be a little difficult figuring how to setup the mug but the process is well worth it. If you have someone who takes a long time to finish their warm beverage this gift is perfect for them!

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    Can’t live without it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over engineered product, over engineered app, couldn’t live without it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ember mugs! Keeps the coffee warm as long as desired. Now I need the travel version!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! This mug is amazing and keeps my coffee at an enjoyable tempatire all day.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Keeps you beverage warmer for longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your beverage warmer for longer as designed. Battery life is ok but not great. It would not be an issue if the charging time was faster.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi beseje, thanks for leaving a review and sharing this! We hope you can still enjoy your Ember Mug. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, this cup is amazing. I set this up in my office at work and it keeps my coffee nice and hot the entire day!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee at home will forever be different. If you like your coffee hot, you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Good concept, needs a few changes to be optimal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I like the temperature control and the iPhone app control, but the mug has two shortcomings: first, it is very heavy with coffee in it; 2, the handle is way too anemic for a mug of this weight. I know they want it to look sleek, but it would be much more user friendly if the gripping surface of the handle was more substantial. I end up using to hands to steady it when full.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Must buy for all that drink coffee all day

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using almost every week day for 8 months and it’s a great product. Would definitely buy again, I can have hot coffee all day.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi MoonDoge, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember