Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Good gift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mom for Christmas and she uses it everyday. the only complaint she has is periodically having to reconnect with the app.
I would recommend this to a friend - Pros mentioned:Temperature control
Love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift and then wound up buying myself one too!
I would recommend this to a friend - Pros mentioned:Temperature control
No more cold coffee.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot coffee when i need it. I love this cup. The coffee remains hot and fresh.
I would recommend this to a friend - Pros mentioned:Temperature control
Always hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee stays hot all morning (no more microwaves). But the creamer will get a little odd after a bit.
I would recommend this to a friend Never cold again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iught rbis cup for my wofe and is by far the best goft i have ever given her!!!
I would recommend this to a friend- Pros mentioned:Temperature control
Christmas
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter Loved it Keeps coffee hot can use app keep on all day long and keep beverage hot all day long
I would recommend this to a friend - Pros mentioned:Temperature control
Love it!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Ember mug! No more microwaving my coffee all morning.
I would recommend this to a friend - Pros mentioned:Temperature control
Life changing product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee (or tea) at the perfect temperature
I would recommend this to a friend - Pros mentioned:Temperature control
Nice mug but keeps disconnecting from the app.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mug, keeps my coffee hot so far...i have only used it 2x as of yet. My only complaint so far is that the app won't update and it keeps disconnecting and this is somewhat frustrating. For a smart mug its lacking and for the price you just get an expensive cup warmer until the bugs on the app are fixed.
I would recommend this to a friend - Pros mentioned:Temperature control
Warm feelings.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working from home these days, tired of reheating my coffee all day..this is my most cherished item I own!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for someone working from home. Keeps tea and coffee hot
I would recommend this to a friend - Pros mentioned:Temperature control
Works awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. keeps my coffee warm throughout my entire work day.
I would recommend this to a friend Nice cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sure keeps my beverages warm through out the morning. The only down side is that it is not a true 14oz cup.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Purchased, thanks for taking the time to leave a review and sharing this feedback. While it will be filled to the brim, we are confident the entire capacity of the 14oz Ember Mug is 14oz. With that said, we can certainly pass this feedback along as we continue to improve! We're always looking to grow and improve so if you have any other concerns, please reach out to us at support@ember.com so we can learn more!
- Cons mentioned:Battery life
45 Min Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product, only issue is the battery life per charge is short.
I would recommend this to a friend - Pros mentioned:Temperature control
Great Invention
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually reduces coffee consumption since it is always hot. But, hot is a lot better than hours old cold coffee.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jack, thanks for sharing this! We're happy to hear you've been enjoying coffee a little more in your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Awesome gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it! She has to have her night tea and this allows her to keep it warm at ease.
I would recommend this to a friend - Pros mentioned:Temperature control
Keep its warm
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps your coffee warm all day long. Very easy to use and no longer have to worry about a cold cup.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature controlCons mentioned:Battery life
Loved the idea but it’s more of a gimmick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed nicer than it was. I like that my coffee stays hot longer but that’s about all I’m getting out of it. Battery dies very quickly for my tastes. End of the day it didn’t end up as practical as I had hoped.
No, I would not recommend this to a friend - Cons mentioned:App
Recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup. The app is basic and hard to know how to use it at first but works great!
I would recommend this to a friend - Pros mentioned:Temperature control
Very convenient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and keeps coffee warm. Have not run into any issue yet.
I would recommend this to a friend