Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
The best cup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cup. Keeps coffee hot for a long time. Highly recommend this product.
I would recommend this to a friend Good at what is does
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that connecting to the mug only works about half the time. Its not a deal breaker by any means though as it still works without this connection. I do enjoy having a cup of coffee stay warm for 30-40 minutes. Which is how long the battery will last. There also is an update to the software as I always get notified when I open the app, however it crashes every time I try to update. It could use some improvements but its still a buy.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi GoSpeed, thanks for leaving a review! We're happy to hear you've been enjoying your perfect temperature in your Ember and appreciate the feedback in regard to the app/connectivity. We do want to assure you that the mug is functional without connection to the device and without the firmware update, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
- Pros mentioned:Temperature control
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't drink coffee without it. You wont regret picking one up.
I would recommend this to a friend - Pros mentioned:Temperature control
Cool gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps the coffee hot until the last drop! App is easy to use too.
I would recommend this to a friend Mr Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay could keep the coffee hot longer inside the cup
I would recommend this to a friend- Pros mentioned:Temperature control
Heats up fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so well and keeps your drink hot ………………………. ………………………. ……………………….
I would recommend this to a friend - Pros mentioned:Temperature control
WFH essential
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the mug. Keeps my coffee the perfect temperature no matter how long my WebEx meetings go.
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made for an amazing chrsitmas gift. They love it and use it daily
I would recommend this to a friend - Pros mentioned:Size
Best Coffee Cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup works great and the 14 oz. is the perfect size for me.
I would recommend this to a friend - Pros mentioned:Temperature control
Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heated mug was a gift. She loved it, and I would purchase again.
I would recommend this to a friend Ember Smart Mug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift. Shipped quickly and packaged nicely. Since I'm not the one using this - I cannot truly rate the device.
I would recommend this to a friend- Pros mentioned:Temperature control
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as advertised, great gift for anyone working from home.
I would recommend this to a friend - Pros mentioned:Temperature control
Hot Coffee, Perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot begin to say how much I LOVE this mug! Love that this keeps my coffee hot all day long!
I would recommend this to a friend - Pros mentioned:Temperature control
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband. He uses it everyday. He said it keeps his coffee warm for hours.
I would recommend this to a friend - Pros mentioned:Temperature control
Best mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing mug. The last sip is just as hot as the first sip. Perfect for being in the house during this pandemic all day.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi JonL, thanks for leaving a review and sharing this! We're happy to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Bought one for my GF
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought these for myself and family. It’s definitely worth it if you like hot coffee or tea
I would recommend this to a friend Undisclosed auto-shutoff feature…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mug for what it is. I was hoping this thing can greet me with a hot drink in the morning. However, it has an auto shutdown feature which is impossible to disable. It is not disclosed in the manual or description…only to find this by contacting customer service. I had to return it because it does not meet my needs. But it is still a good mug if you just plan to keep your drink warm for a couple of hours.
No, I would not recommend this to a friend- Pros mentioned:Temperature control
The perfect gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a sipper, so my coffee always goes cold before I can finish it, thanks to my Ember mug that is a thing of the past.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Shasta, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Nice choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really helpful for me and my family, help me keep everything warmed
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome idea for coffee or tea drinkers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact I can keep my tea or coffee warm without having to keep going back to add water.
I would recommend this to a friend