Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
No more cold coffee for me!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to be frustrated at my coffee going cold. No more! Works great, easy to setup and customize for what matters
I would recommend this to a friend - Pros mentioned:Temperature control
Excellent cup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cup. Keeps my coffee at desired temp for about an hour. Now all I need to do is get my wife one so she can give mine back.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you and your wife have been enjoying your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Overall performance
Amazing Gift Idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a gift and My uncle loves it Uses it everyday he’s working from home and says it’s been the best mug he never knew he needed
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Swank, thanks for leaving a review! We're glad to hear the Ember was gifted and that your uncle has been loving his mug! If you have any questions or concerns, please feel free to reach out to us.
- Pros mentioned:Overall performance
Ember mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought for my husband bday present his been enjoying it and guarantee worth it…
I would recommend this to a friend - Pros mentioned:Temperature control
Love this coffee cup!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup keeps my coffee at the perfect temperature. It's pricey, but totally worth it if you hate lukewarm coffee and are too busy to sit still.
I would recommend this to a friend - Pros mentioned:Temperature control
Great for Coffee Lovers!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cups are so awesome! Love them! Bought these for a gift, after having one for 2 years!
I would recommend this to a friend - Pros mentioned:Temperature control
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee warm while i get ready and wrestle my son to get ready as well
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
It works but returned it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as intended and keeps the coffee hot. However in my opinion it’s not worth $130 so I returned it.
No, I would not recommend this to a friend Best Buy for life Best Buy for family!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom had trouble with the mug- however Best Buy returned the mug with no hassle so with that in mind, even though it wasn’t “our cup of tea” we still go 5 stars because Best Buy is the only place where we go to buy electronics for our family. Thank you Best Buy you are the Best!
No, I would not recommend this to a friend- Pros mentioned:Temperature control
Coffee warmer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, my wife uses it all the time now and she does not have to go to the microwave any more to heat up her cold coffe.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear your wife has been enjoying her Ember and uses it daily!
- Pros mentioned:Color
Heat coffee cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I will always own one.The color is cool as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Highly Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a friend as a gift and he absolutely loves it and uses it every day. Am now strongly considering one for myself.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Cansis, thanks for leaving a review here! We're glad to hear the Ember was gifted and they've been enjoying their mug - we hope you get one for yourself as well! If you have any questions or concerns, please let us know.
- Pros mentioned:Temperature control
Re-heat? Oh… I see
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother-in law who uses this thing daily!
I would recommend this to a friend - Pros mentioned:Temperature control
Does it's job!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mug, keeps things warm for long amounts of time!
I would recommend this to a friend - Pros mentioned:Temperature control
Works for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Keeps my coffee hot enough for me. Just be careful with it. You will luv it also. Very happy so far. Thanks Best Buy.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Remote, thanks for leaving a review! We're glad to hear you've been enjoying coffee in your Ember Mug so far - thanks for your support!
- Pros mentioned:Ease of use
Great mug!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mug!! The app makes it so easy to use and select my preferred coffee temp. I plan to but for my coffee-loving family!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We’re glad to hear you’ve been enjoying your Ember and hope you purchase them for your family as well!
- Pros mentioned:Temperature control
Great cup, worth the $
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this mug. Use it everyday. She’s busy so taking a few hours to drink coffee is the norm so this keeps it hot.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Abillmann, thanks for sharing this! We're happy to hear your wife has been able to take her time drinking her perfect temp with in Ember - we appreciate both of your support!
- Cons mentioned:Battery life
Best idea but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, but only stays charged about 90 minutes. So unless you’re sitting right next to the charging pad, the coffee won’t stay warm forever. And it’s such a small serving of coffee even in the bigger cup, that it’s long gone before it has time to cool down. Neat concept, but larger cup and longer batter life would be better.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi ValerieD, thanks for leaving a review! We hope you can still enjoy your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Cons mentioned:Battery life
Battery doesn’t last.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size. Unfortunately, battery didn’t last more than 35-40 minutes.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
She loves it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best mug ever!!!! My friend loves that she can finish her cup of coffee, warm to the last drop.
I would recommend this to a friend