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Customer reviews

Rating 4.5 out of 5 stars with 2298 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,298 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Coffee mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d say excellent but the price could be a bit more reasonable. Other than that it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    For those who use cream and

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a sweet little coffee cup. Really like having piping hot coffee down to the last sip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Smart Mug 14 oz - Sage Green

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug functions exactly as described by Ember, and was significantly less as purchased on sale from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife. She loves it! Keeps her coffee warm throughout the day!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Always Hot Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ember mug! I never dreamed there would be a time when I could always have hot coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Birthday Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son’s 24th birthday. He had mentioned that he wanted one. He uses it everyday and loves it!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Mpechacek, thanks for sharing this! We're excited to hear the Ember was gifted and your son has been loving his mug - we appreciate both of your support! Ember

  • Rated 5 out of 5 stars

    FOR COFFEE LOVERS WHO NEED IT AT WORK!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GIVEN AS A CHRISTMAS PRESENT TO A COFFEE ADDICT. SHE WAS PLEASED THAT CHARGING CORD WOULD WORK NEAR HER DESK AT WORK.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps coffee piping hot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally-a hot cup of coffee no matter the interruptions! Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Must buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it says, great gift or for personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is fantastic! It keeps my coffee hot while I am working. I love being able to control the temperature from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had nothing but good experiences with this mug so far, the capacity when on the base is very good but even on the internal battery it is still very good at over an hour. App works great though I seldom need it since I set my mug for coffee and have left it there mostly.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Expensive mud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a friend. She seems to like it and I hope she is using it because it was a bit expensive.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jodi, thanks for taking the time to leave a review here! We're glad to hear the Ember was gifted and appreciate your feedback in regard to price as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Cool mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can have hot tea or coffee all day. Thanks Ember!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good heating mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is great! Got this as a gift for a friend. Toon alittle time to heat up but works.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Cool Hot Mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cup! No need to get up to keep rewarming it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift 4 my wife. Now she can't get it away from me!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who would possibly want, much less pay money for, an electric coffee cup? I mean, REALLY.... Well this little sucker is the niftyest, coolest appliance in your kitchen. Great quality, practical, a real joy! Recommend Ember cups Unqualifiedly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Mug from these guys. Needed longer battery time. Use every morning. Worth every penny.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dose not stay charged long have to stay close to base to keep charging it. But other than that i love my mug

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Virginia, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    HOT MUG!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! This mug is the best invention to keep your hot beverage Hot!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hot mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great I love it. Easy to clean and easy to use

    I would recommend this to a friend