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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2298 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,298 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery Life does not Justify Full Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift, and the receiver enjoys using it. However, the battery life is not as stated.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear the Ember was gifted and they've been enjoying their Ember so far. Battery life can depend on a number of factors, but if you feel the battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great tech mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug! Who doesn’t want to keep their coffee at a desired temperature?

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee warmer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical, reliable, keeping my coffee warm at the temperature I like

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee mug

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    200% recommend - got it for father in law and he loves it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for coffee lovers!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a reasonable charge and can heat up cooled coffee quickly

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Good mug, questionable app, low quality charger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug is great - however the power supply died 8 weeks in. The quality of the power supply is a shame. The app is a bit fickle with this mug (14oz Ember2 copper).

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hello, we apologize for the inconvenience this causes you. Please reach out to us via our support link on ember.com or email us at support@ember.com, so our support team can assist you. Please note that we do have a warranty process that we can use to help you out and we do offer replacement power adapters. We look forward to hearing from you! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    So Hot, It’s Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love hot coffee all day at my desk! No more cold sips from a coffee mug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! This was a gift and they loved it! Fast shipping and delivery too!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does exactly what it says it does. keeps my coffee hot and works great with my iphone

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi giantsfan23, thanks for leaving a review! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6th ember cup/mug. Now if only I could Make a decent cup of tea.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Warm and cozy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works great at keeping my coffee at the best temp for drinking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warming mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mug with warming capacity to keep hot for hours

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Last cup I’ll ever buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cup for working at home! Keeps coffee hot until the last sip

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    For Coffee drinkers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to keep coffee warm. You will enjoy each sip.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Pricey, but works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for someone. They love it, and have not used any other mug since then!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We’re glad to hear the Ember was gifted and they've been enjoying their Ember! Ember

  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent article, I recommend it for daily use, the first class material.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome technology, works as advertised, purchased 8 already plus the travel mug

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Squid, thanks for sharing this with us! We appreciate your support and hope you continue to enjoy your Ember Mugs - if you have questions or concerns, please feel free to reach out to us so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the wife she is a coffee Lover does well at keeping it warm at work and at home

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Erik, thanks so much for sharing this! We're happy to hear the Ember was gifted and your wife has been enjoying her mug! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy to use and keeps my coffee hot for a very long time.!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug! Works exactly as advertised! Love it!

    I would recommend this to a friend