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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2297 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,297 reviews
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works as intended...avoids getting to heat in microwave

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    HOT COFFEE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gem is unbelievable! Keeps my coffee hot for over 2 hours!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Just WOW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gem is unbelievable! Keeps my coffee hot for over 2 hours!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gem is unbelievable! Keeps my coffee hot for over 2 hours!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my girlfriend. Got it on sale during Christmas for $100. Great price point. For an everyday coffee drinker, probably worth close to retail. For me, an occasional drinker, probably not.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mug. Keeps things as perfect temperature. Great app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice mug!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have the cup keep a steady temperature until I finish the coffee!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi frankwithyou, thanks for leaving a review! We're happy to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Ember - love having hot coffee to the last sip.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best cup ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this cup!!! It keeps coffee warm and it is easy to clean.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Nana, thanks for leaving a review! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mug, keeps my coffee hot all morning. Easy to charge and set up.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Ember coffee cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this coffee cup. I use every day. It has never disappointed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best one to get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had smaller capacity mug which was great but the larger capacity is much better and battery seems to last a little longer. Also have the travel mug and the app works seamlessly with multiple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Linda

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love my Ember cup !!! use it daily . i am finally able to finish a FULL cup of coffee without running to the microwave to "REHEAT" For sure a Great Gift for anyone who likes hot beverages. Only wish is that i would love a faster recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Mug

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those coffee drinkers that prefer to savor their morning drink

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Keaston, thanks for sharing this and leaving a review! We're happy to hear you've been able to take your time drinking coffee at your perfect temp in your Ember Mug - we appreciate your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it warms up pretty quickly, recommended for other people

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Stef, thanks for leaving a review! We appreciate your support and we are thrilled to hear you love your Ember! Ember

  • Rated 5 out of 5 stars

    Great for Hot drinks!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Tea and Coffee Drinker here! Love this Cup. I drink kind of slowly through the day, battery life lasts about 2-3 cups worth. Great Value for people who love hot drinks on the daily!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Coffee Mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Keeping tea/coffee warm til the end is priceless.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. You can adjust the temp to what works best for you

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We appreciate your support and hope you continue to enjoy your Ember Mug - if you have questions or concerns, please feel free to reach out to us so we can help! Ember

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice producr would recommend nice color, very useful

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Really keeps it warm! And totally easy to use.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember