Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
It’s a cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s actually a great product! Does what it’s supposed to do and my wife absolutely loves it. She is so happy with it I may have to get one for myself.
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for desk workers! Does exactly what you expect.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jackson, thanks for sharing this and leaving a review! We're happy to hear you've continued to enjoy your Ember and are able to enjoy it while woking at your desk! Thank you for your support, and let us know if you have any additional questions.
Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my mother, she absolutely loves it!
I would recommend this to a friend- Pros mentioned:Temperature control
Good Concept But Needs Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just a Coffee cup, but it does keep your coffee warm for a fairly long time. Off the coaster/charger it only holds temp for an hour. Connection gets lost still at times. I wish the connection stays constant. Cannot update software.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Alex, thanks for leaving a review and sharing this. We hope you can still enjoy your Ember and appreciate the feedback in regard to the app/connectivity. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
Quality Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sort of a luxurious item to purchase for yourself, but such a thoughtful gift to make a loved one's every day routine a little bit more special. I received mine for Christmas and have been using it every day since. The mug has a little bit of weight to it and is made of good quality. Would recommend to others.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember and have been using it daily - we appreciate your support!
- Pros mentioned:Temperature control
Great coffee mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mug keeps coffee at just the right temperature. Works great!
I would recommend this to a friend Hot Dang!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't think this was that cool until I actually won it in a raffle and used it for the first time.
I would recommend this to a friendGreat cup
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves this cup. She can drink at her own pace and charge lasts a long time
I would recommend this to a friend- Pros mentioned:Temperature control
Gentle heat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps the perfect temperature to my coffee. Simple to use.
I would recommend this to a friend Better then expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my wife who has a unnerving habit of constantly reheating her coffee in the microwave. Seeing that she's a cancer survivor I was concerned for her health. She's not very tech so it took her awhile to set it up but now she loves it and wants one to have at work, if she ever gets back to the office (COVID).
I would recommend this to a friend- Pros mentioned:Temperature control
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice mug, can keep your coffee or tea hot and fresh
I would recommend this to a friend - Cons mentioned:Battery life
Keeps your drink hot like it says!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Juat dont expect your cup to hold a charge longer than like 50 min...
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Great mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great mug. It keeps drinks warm/hot for long period of time and it is very easy to use with the app. Highly recommend!
I would recommend this to a friend Keeps temperature, not Bluetooth connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the temperature stability that it provides. However, it doesn't stay connected to my phone so i have to keep re-pairing to change any settings. Fortunately I just keep it set at the same temperature at all times.
I would recommend this to a friend- Pros mentioned:Temperature control
Love this mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a game changer. No more cold coffee or tea ;-)
I would recommend this to a friend - Cons mentioned:Battery life
Ember mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life could use improvement. The mug itself is a great size and very comfortable to hold.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly worth it. Never get a nasty cold sip again!!
I would recommend this to a friend Big size = Big Improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The increased size to some of the other versions is a "must" if you drink more than a cup a day. Even if you don't fill it all the way up, its nice to have some wiggle room as your transporting the mug around and taking sips so it doesn't spill as easily.
I would recommend this to a friend- Cons mentioned:Battery life, Charging
Temperature Cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup only lasts for one charge. It has to he charged everyday.
No, I would not recommend this to a friend Decent product but very delicate inner coating
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent product. The inner ceramic coating is delicate though. Cannot use metal for stirring. App is not great.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for this feedback! For best use, we recommend using wooden or silicone utensils for stirring and avoiding the use of metal spoons as this can damage the mug's coating.
Our support team is also here to help if you have and additional questions! Please feel free to contact us at support@ember.com, so we can help!