Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Review my 2 years Ember cup
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very useful, I love it, been using this every other day since October 2020. No scratch, no damage, and no issue. Just be a gentle wash right, I use a baby Bottle Brush stand-up from Target store, not with a metal wire head, better use only plastic to avoid scratching the cup. Never put them in the sink dirty dishes, put cups aside on the counter. My ember cup still looks like a new BMW.
I would recommend this to a friend Ember Blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but wish it held more. Prob going to get an extra coaster. Blue only @ Best Buy.
I would recommend this to a friend- Cons mentioned:Battery life
Nice for an hour…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeping a mug hot sounds good but in reality its not that good when the battery drains in an hour or less. Save the 100 and just microwave that mug.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for leaving a review! We're sorry to hear you're experiencing this with your Ember. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
smaller in size due to hardware at bottom
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cup but seems smaller in size coz it hosts batteryy and other hardware at the bottom.
I would recommend this to a friendGreat gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my wife and she loves it ! She uses it everyday.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so nice to to be able to set my coffee down and come back to a perfectly hot cup.
I would recommend this to a friend- Cons mentioned:Battery life
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is not worth the price. I would not recommend. Battery dies quick and already had an issue with it saying cup was empty
No, I would not recommend this to a friend - Cons mentioned:App
Defective out of the box
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fully charged, synced to the app, and it was working fine during the warming phase. Within seconds, the cup disconnected from the app and stated that it needed to be synced. We started over: the cup was charged and synced. Again, during the warming phase, it disconnected and instructed us to sync the cup to the app. We are returning it.
No, I would not recommend this to a friend Seems to work as advertised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, i love my new Ember mug. The 14oz keeps coffee at temp for at least the 45 min it takes for me to drink. Only been 2 weeks, but no complaints.
I would recommend this to a friendA gift so good i had to buy it for myself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its like taking the perfect sip of coffee for the whole cup.
I would recommend this to a friendWife’s new favorite mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it! Keeps her coffee hot for over an hour off the charger. If you get the silicone top off of Amazon you can extend the battery life of it!
I would recommend this to a friendgreat mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this as a Christmas gift. The receiver likes it so much I will probably buy me one
I would recommend this to a friend- Cons mentioned:Battery life
Too expensive for its shortcomings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: my cofffee is definitely more enjoyable, for longer Cons: poor battery life (around 1 hr) This should be priced at around $50, not $150
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
This cup is worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like our cups so much we take them with us on vacation. They simply work great. I'm a sort of craft coffee brewer and am always looking for a way to make my coffee even more enjoyable
I would recommend this to a friendliked.it, bought another one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had one for a month then boight another for my wife to steep tea. works great for that
I would recommend this to a friendGreat Gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great gift! Highly recommend for office & co-workers and all coffee lovers.
I would recommend this to a friendGreat mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I wish it came with some kind of lid to protect against splashing but it can be purchased 3rd party for like $10
I would recommend this to a friend- Pros mentioned:Temperature control
Game changer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife for Christmas, first day she used it she txt me and said "this is a total game changer!" She would take all day to finish a tea or coffee, which meant it was cold most of the day. With the base it will stay hot all day, or 80 minutes if she is walking around with it away from her desk. Already purchased a second base so she has one for home and work.
I would recommend this to a friend Awesome Product for Coffee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister loved this as a gift, and has become part of her daily coffee drinking routines
I would recommend this to a friendBest Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Especially good for larger coffee servings like Bullet Proof coffee!
I would recommend this to a friend