Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
Innovation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife absolutely loves it. Bought a second charging coaster so she can charge it all night by the coffee maker downstairs and keep it charged all morning at her desk upstairs while she uses it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Adam, thank you for leaving a review! We're thrilled to hear your wife has been enjoying her Ember and we hope you get one for yourself as well - we appreciate both of your support!
Best Mug Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Wonderful gift! The smile and excitement from gift receiver was unforgettable.
I would recommend this to a friendHope it lasts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd ember mug I bought. Ember 2 is an upgrade. Hope it lasts longer than the 1st Ember
I would recommend this to a friendKeeps drink warm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great gift for my daughter for Christmas. Other color options available
I would recommend this to a friendAwesome coffee cup
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas present for my dad and he loves it.
I would recommend this to a friendEmber mug 14oz
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keeps my coffee hot for hours which is perfect while doing chores.
I would recommend this to a friendEmber mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've enjoyed having the Ember Temperature Control Mug. It took a little time getting things set up between it and the app. Now I have my coffee at the right temp all the time.
I would recommend this to a friendGreat purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The original still stands as the best in my opinion. Keeps coffee warm for a long time. Only downside is the coating the cup has scratches easy if you use metal utensils, I simply use plastic spoons.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Daniel, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your original Ember and appreciate your feedback about the coating as we continue to improve - if you have any other questions or concerns, please let us know!
Coffee cup
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed. Make sure after cleaning to make sure the base is 100% dry before you place on changing station.
I would recommend this to a friendBest cup of coffee
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves it!!! No more trips to the microwave! Stays hot till the last drop.
I would recommend this to a friendChuck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup so far is working great bought it for a Christmas gift and they love it
I would recommend this to a friend- Cons mentioned:Charging
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, it doesn't charge if there is liquid in your cup. If you are like me and forget to charge it before each use, then it is useless.
No, I would not recommend this to a friend Not worth the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too much of an hassle for the coffee not to stay hot in the mug.
No, I would not recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Ember!!! Coffee drinkers this is a must have item. I use it everyday.
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Use it every morning, and keeps it hot till im done drinking my coffee. Great and simple app too that works with apple watch.
I would recommend this to a friendGreat mug better gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my brother and he uses it everyday. Makes a great gift
I would recommend this to a friendStays warm. Like magic.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it promises. My wife loves it. Great present.
I would recommend this to a friendGreat gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gifted to a friend who broke hers and it was a great gift. I love mine too!
I would recommend this to a friendTwo is better than one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband got one for this birthday and it worked so well, that I got one too! Actually, mine was a replacement for another brand that isn't as smart as this one...Get yourself one!!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi BeverlyT, thanks for sharing this with us! We're glad to hear you and your husband have both been enjoying your perfect temp in your Ember Mugs - thank you for your continued support!
Wonderful Gift Idea for Hot Drink Lovers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for a friend. He hasn't been able to use it yet, since he typically just downs a cup before leaving for work - so being able to enjoy a cup slowly isn't in his time frame.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Oiprac, thanks for leaving a review! We're happy to hear you gifted an Ember and hope your friend enjoys his new mug - if you have any questions or concerns, please let us know!