Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
Not worth the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a mug...yes it keeps your drinks hot, but I find it isn't used consistently to make it worth the cost. Its a novelty that wears off.
No, I would not recommend this to a friendEmber mug is amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for a relative for Christmas and they cant stop talking about it. Amazing mug and hope it lasts a long time.
I would recommend this to a friendBest Christmas gift ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my coffee loving dad. He loves using it at work!
I would recommend this to a friendGreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but light indicator can be confusing what the mug is doing
I would recommend this to a friend- Cons mentioned:Battery life
Battery Life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, but battery life is a bit low. Wish it could last a bit longer. Takes a good while to fully charge.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page or reach out to us at support@ember.com so we can learn more! Thank you for the valuable feedback.
Works like it says
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug, Bluetooth enabled let’s you set the temperature depending on the drink. Battery lasts for 2-3 hours so you can keep your hot drink fresh
I would recommend this to a friend
Perfect mothers day gift!
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom who loves tea and coffee uses it all the time
I would recommend this to a friendJust wish it it was larger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it, I only wish they made a larger mug, by the time she adds her milk and whipping cream to the coffee the mug is to small. Ember needs to come out with a 16-20 oz mug!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Swendell, thanks for taking the time to leave a review! We're glad to hear your wife has been enjoying her Ember and appreciate your feedback in regard to size as we continue to improve - if you have any questions or concerns, please let us know!
Purchased as gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for a coffee loving family member, great color!
I would recommend this to a friendreview
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent to keep the tea warm. However, some paint has recently come off from inside the cup. Would buy the metal version now.
I would recommend this to a friendEmber mug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect mug for me. I love coffee and this mug is a game changer.
I would recommend this to a friendPerfect gift for tea addict
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is in love with this mug. Uses it 3x to per day. The white does get a little stained/scratched over time so might be better to go with the darker color on the long run.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Andrew, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her new Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
works great, but a bit difficult to keep clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as long as you remember to keep the mug charged, it will be a trusty companion. the only issue I have with the white finish is that it is difficult to keep clean.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi oMega505, thanks for leaving a review! We're glad to hear you've been enjoying your Ember Mug so far and appreciate the feedback in regard to the coating - we'd be happy to share this with our team! For best care and maintenance, we would recommend using a wooden spoon or plastic/silicone utensils, as they will cause less damage than a metal spoon. We also recommend using mild dish soap and a soft cloth when washing. If you have any additional questions or concerns, please reach out to us at support@ember.com!
Ember
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product but had difficulty connecting with apt retuned for new model as this is my third Ember and love them
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife. Perfect for people who are slow coffee drinkers. Keeps the coffee warm for a few hours before having to recharge the cup.
I would recommend this to a friendHot cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and was told it was the best thing ever
I would recommend this to a friend- Cons mentioned:Battery life
Doesn’t last.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are amazing when they work, but die fast. I bought one it died about 30 days later. Was able to return it for exchange. Second one was exactly the same worked amazing for two weeks then stopped keeping drinks hot. It would just be warm. Will be returning it for a second time. I bought the warranty so we’ll see how many times I am able to echange it.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you so much for writing a review! We appreciate your feedback and will pass this along to our team as we continue to improve! If you don't mind reaching out to our support team at support@ember.com, we would love to learn more!
- Pros mentioned:Temperature control
its a self heating mug... its pretty neatttttt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased two of these as gifts and had to get my own, if you have little ones that keep you busy in the morning, spend time in a shop or garage with minimal/no heating, do lots of yard work, or just like your drinks to be ungodlily hot at all times. then this is great as long as you remember to charge it!
I would recommend this to a friend Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product keep my drink hot with a good battery life
I would recommend this to a friendLove this coffee cup!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my wife's favorite Christmas present this year!
I would recommend this to a friend