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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2297 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,297 reviews
  • Rated 5 out of 5 stars

    Great cup of coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup. It keeps the coffee and tea for as long as I need it (about 60 minutes on battery). But the price was right, discounted to $99.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic! Keeps drink warm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great, the build quality is nice and it works well. Pairs to iPhone app and controls well too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STARS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item overall. Love how you can use your phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot coffee!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, we have 2 of them. Also very durable. I dropped one from the counter and it still works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cup!!!+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great gift for my daughter she love's his cup!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MUG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug itself works great; it's the app that is flaky. I brought the mug on 6/8/2021 and the app just let me connect to it thru my ph. last saturday SMH

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your Ember so far and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help! Ember

  • Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are so impressed with our new mugs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it keeps my coffee warm for hours on one charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cowork love it and he’s always on trend. The best gift ever!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ember

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last for long enough to enjoy 2 cups of coffee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Cub of Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and an attractive cup. Use it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this product works perfectly and great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. She's getting it for Christmas and has no idea

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coffee cup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Wife loves it and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my coffee hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it daily. Sometimes it makes the liquid a little too warm but it's adjustable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hand wash only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my dad and he seems to enjoy it. Only real downside is the fact it has to be handwashed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mug!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it to my son who loves it for xmas present.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The epitome of a want not need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not something you need but it’s the thing you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a total of 12 of these now. We own 4 and couldn’t be happier with them. The rest I have given for presents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta cup and great gift to give someone!!!!!!!!!!

    I would recommend this to a friend