Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
Great mug
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mom love it uses it every day even got a second charger
I would recommend this to a friendGift for that hard to buy for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cup !!!!! Works great!! Makes a great gift
I would recommend this to a friendAmazing!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup is awesome! Love that I can operate it from my phone
I would recommend this to a friendCup really works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my Mother and she says it was her favorite Christmas gift and uses daily
I would recommend this to a friendPerfect Cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cup. Perfect for the office. A cup of tea or two while working.
I would recommend this to a friend- Cons mentioned:Battery life
Battery doesn’t last long.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last very long off of the charger. For the price the battery charge should last longer.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Clay, thanks so much for leaving a review! We're so sorry to hear you're experiencing this with your Ember. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help!
Excellent Value, Warm Coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic gift for a boss who has everything he needs and most of what he wants!
I would recommend this to a friend- Pros mentioned:Ease of use
Great idea, poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is great. Easy to use with the mobile app. But, 6 months in, it is falling apart. The inside is chipping away and flaking off into my coffee. The product is good, but it’s not worth it if it is only good for 6 months.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mario, thanks for taking the time to leave a review here. We are sorry to hear about the experience you had! At your earliest convenience please feel free to reach out to us at [email protected] so we can help!
Not worth the money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t keep coffee warm we have tried multiple times and still doesn’t work
No, I would not recommend this to a friendMy Wife Loves It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife. She uses it every day. Loves it. Says battery life is sufficient.
I would recommend this to a friendWife loves it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. App is easy to use. Only downside is it seems to cook the coffee or something and will leave a film.
I would recommend this to a friendKeep your hot coffee hot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tired of cold coffee/tea...This is the answer! Great for around the house and battery life is really good. Definitely would recommend.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Hella cool product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use a Chemex to make coffee and I make tea too! I'm a hella slow drinker of coffee and tea! I need two cups when I drink! While I drink the first cup, I put the second cup in the Ember to keep warm! I keep it plugged in so that it will stay hot for forever!
I would recommend this to a friend I’d buy it again
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, until you have a sip left. Once the volume of liquid is low, the cup struggles to keep it cool enough
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know!
Great Coffee Cup!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cup! It keeps my coffee warm until I finish (approx. 90 - 120m).
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
Smart Mug for sure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the name suggests, it is definitely smart. Best of all, I like the fact that it is dish washer usable
I would recommend this to a friendEmberMug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and they loved it! Perfect for the office
I would recommend this to a friendKeeps coffee hot!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she loves it! The app is very user friendly.
I would recommend this to a friendEmber mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought for my husband bday present his been enjoying it and guarantee worth it…
I would recommend this to a friend- Cons mentioned:Battery life
Not worth the $ many drawbacks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is finicky & glitchy. Battery doesn't make it through breakfast Temp only goes up to 145 degrees which is not warm enough Not worth $100! Not satisfied at all :(
No, I would not recommend this to a friend